Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
562
4 Stars
150
3 Stars
30
2 Stars
16
1 Star
14
86%of customers recommend this product.
(
169 out of
196)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black
Customer Rating
5
The best phone ever.
on October 6, 2022
Posted by: Anonymous
from Plano Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] It is my partner, I can work, train , joy , it is always with me . I'm so happy for have my S (Super) 22+
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Design after that nah...
on October 6, 2022
Posted by: Shini
Expertise:Expert
[This review was collected as part of a promotion.] just for the design I give 5 Star other then that I do not recommend. Camera is not really good it's average, game... few games can't even run on this device like 'Golf Blitz' super laggy not playable, battery get hot by just watching youtube, I had S20 before this and S20 perform better. I hope S23 would be better.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hi Shini,
Thank you for taking the time to review the Samsung Galaxy S22+. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that will help with your device lagging and with keeping it at its normal temperature. If you need any further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22+. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that will help with your device lagging and with keeping it at its normal temperature. If you need any further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 9, 2022
Posted by: Pebbles103
from Yonkers ny
Expertise:Intermediate
[This review was collected as part of a promotion.] I brought this phone 5 months ago i love the way it takes pics
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 12, 2022
Posted by: Julian
from Australia
Expertise:Expert
I have been using s22 for a month now n I absolutely love it. I traded thus phone with note9 and noticed a huge update in camera, functionality, battery life and speed. Would definitely suggest this to others.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with my ss22+
on October 20, 2022
Posted by: Matty
from San Juan, Tx
Expertise:Beginner
[This review was collected as part of a promotion.] I bought my phone about a month ago. My s22+ is so smooth to navigate, camera works amazing and easy to move all information from my old phone to this one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performance champ
on October 27, 2022
Posted by: Nisarg
from South Carolina
Expertise:Expert
[This review was collected as part of a promotion.] I just shifted my pixel 4a 5g to S22+. Really worth the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY!!!
on January 14, 2023
Posted by: Out1000Bucks
from CO
Expertise:Intermediate
Do not buy! Poorly designed water proofing cause phone to be unusable. If the temp changes or you change more then 2000 ft. In elevation the phone speakers and mic stop working until the pressure can equalize. Having to open your sim card tray 4-5 times a day is completely unacceptable for how much they are charging for this device. Will never buy samsung products again!
No, I would not recommend this to a friend.
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 18, 2023
Hello,
Thank you for your review of the Samsung Galaxy S22+. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Since it sounds as if your device is still under warranty, I've linked our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22+. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Since it sounds as if your device is still under warranty, I've linked our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Turned into a copy apple but worst.
on January 23, 2023
Posted by: Use2bSamsungGuy
from Mn
No external micro sd card and dont even sell a model with as much memory as an apple. Why would i stick with Samsung anymore. Whe i get a new phone it will be apple because of memory alone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hello,
Thank you for taking the time to review the Samsung Galaxy S22+. Your thoughts are valuable as continue to lead the charge on innovation. Your device is available in 128GB, as well as 256GB. I've attached the link to Samsung Support, please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22+. Your thoughts are valuable as continue to lead the charge on innovation. Your device is available in 128GB, as well as 256GB. I've attached the link to Samsung Support, please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US