Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
562
4 Stars
150
3 Stars
30
2 Stars
16
1 Star
14
86%of customers recommend this product.
(
169 out of
196)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black
Customer Rating
4
Nice Device!
on October 26, 2022
Posted by: Teni
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] Samsung always come through with the quality of their Androids. It's gorgeous, functional, runs smoothly. Perfect! It suits me.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love ❤️ s22+
on October 28, 2022
Posted by: JaimeLyn
from Onondaga, MI
[This review was collected as part of a promotion.] I've had the unlocked version since last December. I have tried it on a few different carriers, never any issues. Awesome quality phone. The note style pen is an add plus. Camera is if great quality, still need to learn more on it though.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pre-Order to Pretty Ok
on November 12, 2022
Posted by: GalaxyGoer13
from Bakersfield, CA
Expertise:Intermediate
I got the phone mailed to my house as a preorder, I was not offered any extras, no thank yous, which is fine since im buying the phone and the company doesn't need to do that, however my friend bought the phone later, he got money off and a galaxy watch 4 in silver with an extra sports band which is crazy. But lets talk about the phone, once unbound it had a small blemish in the upper corner, which only shows up when the screen is off, the glass scratches easily it seems going in and out of my pocket. However the camera and smoothness of the phone is great, the interface is well put together and the phone looks great. The sharpness and the speakers are pretty incredible for a phone especially going from the s10s curved display and mediocre speakers straight to the beautiful display and speakers on the s22+. Battery life could be better but I am a heavy phone user and set the phone to only charge up to 85%.
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent customer seeervice and products
on November 13, 2022
Posted by: Billy464
from Red Oak Tx
Once I got use to my S22+? I couldn't say mor.le. This phone has all the stuff I could ever think about doing on a phone. Samsung cust9mer care has been top notch as well. I will be a Samsung fan for a long time.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on November 23, 2022
Posted by: Jean1963
I loved it smoothly and fast and excellent. It's better than iPhone.
Performance
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice gadget
on November 29, 2022
Posted by: Dipesh
from Griffin, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] Its been a week. I am loving it..I would have loved a longer battery life though..hardly last a day..
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Getting better
on November 30, 2022
Posted by: Ghost8484
from Angola Indiana
Expertise:Expert
[This review was collected as part of a promotion.] After getting my phone finally replaced the watch 5 in the actually it's 22 plus along with my earbuds pro my ipad everything else actually works great together especially with cross compatible absent platform. With the extra Storage space I am able to now finally do my finances as well as my visibility enhancements because of me being legally blind. Everything works very well together and I do love it I just wish Samsung ecommerce Samsung care pro and all the people I talked to were to actually just listen and try to help but other net everything's going good. The one drawback I have noticed is that it gets hot very fast the phone and ever since my last update there's something going on causing it to crash and freeze up might want to look into it.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 2, 2022
Hi Ghost8484,
We appreciate you taking the time to review the Samsung Galaxy S22+. We value your feedback as we continue leading the charge on innovation. We're thrilled you are enjoying your new phone and its extra storage space! I've attached a couple links that should help concerning the temperature of your device and with the freezing you've experienced. Please reach out to Samsung Support, also below, if you need any further assistance. Thank you for being a valued customer. -Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
Samsung phone freezes and crashes
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22+. We value your feedback as we continue leading the charge on innovation. We're thrilled you are enjoying your new phone and its extra storage space! I've attached a couple links that should help concerning the temperature of your device and with the freezing you've experienced. Please reach out to Samsung Support, also below, if you need any further assistance. Thank you for being a valued customer. -Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on November 30, 2022
Posted by: Gabannmac
from North Carolina
Expertise:Expert
[This review was collected as part of a promotion.] This phone is absolutely perfect in every way possible I wouldn't change a single thing!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US