Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
562
4 Stars
150
3 Stars
30
2 Stars
16
1 Star
14
86%of customers recommend this product.
(
169 out of
196)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black
Customer Rating
5
Great Phone
on June 29, 2022
Posted by: Jose53679
from Detroit MI
Expertise:Expert
[This review was collected as part of a promotion.] I love the color great picture everything about it is cool
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is as Samsung does
on June 29, 2022
Posted by: Danmata4
from Winona, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this a few months ago, and I literally have no complaints. Fine, they should've kept the aux, a charging box, and an SD card slot. Other than that, this phone is amazing. They're expensive, but when I compared it to iPhones, the disparity was shocking. Apple could never.
I would recommend this to a friend!
Features
1
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Trade in
on June 29, 2022
Posted by: Abdul
from New York
[This review was collected as part of a promotion.] Traded in my S21 Ultra for S22+. So far, so good!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
go performance, multimedia experience, battery bad
on July 3, 2022
Posted by: oreculea
from Phoenix
Expertise:Expert
[This review was collected as part of a promotion.] I really like this phone except that the battery seems to be going bad very fast compared to my Galaxy s20 ultra
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love my Galaxy but...
on July 20, 2022
Posted by: Jesus87
from Aurora, CO
Expertise:Expert
[This review was collected as part of a promotion.] I love my Galaxy S22 plus. I think it is the perfect size, features and performance. But the overheat situation it's a really annoying problem.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Solid All Around Flagship
on July 21, 2022
Posted by: Joe4
from Iowa USA
Expertise:Expert
Nothing about it that I don't like. I love how Samsung has been getting is software out of the way of the experience over the past few years. Great value if trading in older Samsung phone, too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one to date!
on July 30, 2022
Posted by: UncleChuck
from Philadelphia, PA
Expertise:Expert
[This review was collected as part of a promotion.] My best Galaxy phone to date. The first six months are trouble-free. I will keep this one for several years before upgrading.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A downgrade from my previous S20
on August 23, 2022
Posted by: SinceS7
from Honolulu, Hawaii
Expertise:Expert
I was so excited to try my new S22+ but ended up so disappointed with the performance. It gets laggy very quickly. Also the 5g network is pretty dang slow. Sometimes it does not load at all. Sometimes I use an app it just automatically bring me back to the home screen for no reason. The google map app experience is so bad. I never had any issue with my Samsung S20. The S20 was so amazing. Although it could only get 4g network but never once performed this worse. Wish I did not make this purchase. Mind you I have been a Samsung user since the S7 edge came out. This phone really made me to reconsider whether to buy a Samsung phone in the future.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, August 26, 2022
Hello. We appreciate you taking the time to review the Samsung Galaxy S22+. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached some articles that should be of help concerning your device running slow, and apps not working properly at times. Also below is the link to Samsung Support. Please reach out to them for further assistance. Thank you for being a valued customer. –Bethany
Issues with mobile network connection on Samsung phone or tablet
How to keep your Galaxy phone from slowing down (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
Issues with mobile network connection on Samsung phone or tablet
How to keep your Galaxy phone from slowing down (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US