Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,265 Reviews)
Rating breakdown 1,265 reviews
5 Stars
869
4 Stars
225
3 Stars
60
2 Stars
40
1 Star
71
89%of customers recommend this product.
(
913 out of
1,029)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
1
Not what they used to be
on September 11, 2025
Posted by: DJP55
from Buffalo, NY
Gender:Male
What happened? I had been using one blade for years, never a problem. Not the closest shave, but good enough. That was with the "original" blades. I can't seem to find the original blades that I believe to be genuine and not knockoffs. These new 360° blades are terrible. They either break easily, or tug and pull so badly I actually end up bleeding. Will definitely be looking for a new brand of razor. Too bad, I liked this all the years I'd been using it.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, September 12, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Replacement blade suck.
on September 8, 2025
Posted by: MoCheek
Replacement blades are useless. They break with the slight pressure. I DO NOT RECCOMMEND!!!! Had the shaver about 2 months and all 4 blades simply broke. I'll have to buy a different shaver.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, September 9, 2025
Hello! We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Chunch
from Wildwood, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I cannot obtain as close a shave as my Norelco triple head shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 30, 2025
Hi Chunch,
Thank you for reaching out to us and we're sorry to hear about your experience and any inconvenience this has caused. We valued your feedback as purely as diamond because it is a source of growth! We'd like to look into your concern immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for reaching out to us and we're sorry to hear about your experience and any inconvenience this has caused. We valued your feedback as purely as diamond because it is a source of growth! We'd like to look into your concern immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: peter77394
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great for goatees. Only issue is I find it hard to put the trimmer guard on and off.
Written by a customer while visiting philips.com
Posted by: Bento23
from Gurnee, IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cuts close and very easy to use. Lightweight and durable!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
No nicks no cuts just does the job of ideal razer.
on August 15, 2025
Posted by: Ratna1
from Galesburg, IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best product I have ever purchased to clean shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Using it over 6 years
on August 10, 2025
Posted by: Perfect1
I always prefer over other trimmer.
Good product and using it over 7years
Good product and using it over 7years
Written by a customer while visiting philips.com
Posted by: Eagle98
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the design and feel. The shave is great and doesn’t irritate the skin. Great for daily use and travel.
Written by a customer while visiting philips.com