I would have given a 5 star since the razor itself is good, but the trimming (Comb) plastic blade guards are absolutely junk. The tabs on these guards become loose after a few uses and will eventually not hold the guard in place. Replacement parts are not available for purchase online....
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, October 29, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address your issue (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050 Monday – Saturday: 9:00 AM – 9:00 PM ET Sunday: 9:00 am – 6:00 PM ET Excluding Major Holidays
I wish they would have come out with this years ago. I had no problem shaving with a blade. But when I did my face would break out and I would get ingrown hairs.
Since I started using the one blade I havent broken out or more importantly I havent had one ingrown hair.
I never liked to use an electric shaver until I bought this one. I will never go back to the old shaving cream and one time use disposable razors!
I would recommend this to a friend!
Response from philips.comBy Consumer Care, October 16, 2018
Hi there,
Thank you for your positive review of our Philips Norelco OneBlade! It is our constant goal here at Philips to provide our consumers with a premium quality product that truly performs.
Should you have a question about your new product, feel free to contact us at any time.
I looked at this several times before buying, absolutely no regrets! Shaves my face and neck exactly how I like it, trims better than any I've ever had, keeps my beard and mustache neat and orderly.
I would recommend this to a friend!
Response from philips.comBy Consumer Care, October 12, 2018
Hi there,
Thank you for your positive review of our Philips Norelco OneBlade! It is our constant goal here at Philips to provide our consumers with a premium quality product that truly performs.
Should you have a question about your new product, feel free to contact us at any time.