Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
4
One Blade
on December 2, 2018
Posted by: Bubbav
Gender:Male
Shaver is good. The 3mm comb broke and I am finding it hard t get a replacement. I have not had to change the blade yet but happy with the performance so far.
I've only been using it a few days, but that seems like long enough to form a judgement. Works great, just as advertised. Comfortable shave on my neck and upper cheeks - I wear a full beard, so that's all I shave daily. Not as close as my old foil shaver, but much faster and more comfortable.
But the packaging is absolutely horrendous. 5 minutes to extract all the pieces and I somehow managed to do it with only a single injury. Seriously, did you guys consider AT ALL the consumer experience when designing this?
Love this razor. I have always hated shaving, but this product makes it a breeze. I have tried many different types of electric razors costing much more. None have worked like the OneBlade. No nicks and not even the slightest bit of razor burn.
I was extremely impressed with this product. I usually go a week or more between shaves and have to use traditional clippers before I use a razor. Using clippers was a little daunting because I usually would nick myself under the chin. With the "OneBlade" I haven't had that problem. I shave my whole head and the design of handle and blade makes that job a breeze. Now if I don't feel like a razor shave I just use the "OneBlade"
The trimmer attachment catches (unintentionally) enough of the hairs that it needs to be cleaned every few seconds. It is difficult to clean, making using it tedious. It also makes it hard to avoid getting hairs in your mouth.
The bubble packaging was ridiculous. I used multiple tools, and it still took several minutes. I've never seen over-packaging so bad. (And they are generally in locked cases in stores, so the protective packaging is completely unnecessary.)
Pros: runs quietly enough
Cons: terrible trim function design, horrible over-packaging, hard to clean of hairs
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, November 29, 2018
Hello there, Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco OneBlade comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
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1-800-243-3050 Monday – Saturday: 9:00 AM – 9:00 PM ET Sunday: 9:00 am – 6:00 PM ET Excluding Major Holidays
I just got this today was pleasantly surprised it came with extra blades after using this I would recommend this to anyone it handled my thick beard with ease don't judge this book by it's cover it will surprise you
Pros: long battery life
I would recommend this to a friend!
Response from philips.comBy Consumer Care, November 26, 2018
Hi there,
Thank you for your positive review of our Philips Norelco OneBlade! It is our constant goal here at Philips to provide our consumers with a premium quality product that truly performs.
Should you have a question about your new product, feel free to contact us at any time.
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1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET Sunday: 9:00 am – 6:00 PM ET Excluding Major Holidays
I have a very Coarse beard. I haven't shaved for weeks. I buy the this and the 1st night I try it shares my beard off like hot knife to butter. No pain no trouble. Are usually take a 1/2 hour to shave. With this less then 5 min and im clean shave. Every man should have this in there bathroom