Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,259 Reviews)
Rating breakdown 1,259 reviews
5 Stars
866
4 Stars
225
3 Stars
60
2 Stars
39
1 Star
69
89%of customers recommend this product.
(
911 out of
1,025)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
4
All around solid
on December 10, 2018
Posted by: Prawana
This is a good trimmer. All around very good. If comfort and convenience are very valuable to you then it is worth the steep price. Powerful enough for even very thick hair. Battery is great. Heads are extremely fragile however, such as a single drop.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Does Not Shave Close & Gave Me Huge Razor Burn
on December 10, 2018
Posted by: CDubz
Gender:Male
I was in need of a new shaver and tried the OneBlade after hearing overall positive reviews. First off, I'm confused as to why this is marketed as being able to shave in either direction when the instruction booklet explicitly states that one must shave against the grain for best results. Secondly, the blade itself is simply too small as I had to shave the same area multiple times just to get it okay (did not have a long beard, mainly stubble). However, when I looked in the mirror, the OneBlade had missed many areas of my face and I noticed a huge razor burn on my neck, below the chin. I normally get a bit of a razor burn but nothing like this.
Pros: rechargeable battery
Cons: not a close shave, razor burn
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, December 11, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. To your point, the OneBlade is not intended to give a close shave. We do offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. To your point, the OneBlade is not intended to give a close shave. We do offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
4
One Blade
on December 2, 2018
Posted by: Bubbav
Gender:Male
Shaver is good. The 3mm comb broke and I am finding it hard t get a replacement. I have not had to change the blade yet but happy with the performance so far.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Works great, packaging terrible
on November 30, 2018
Posted by: DudeWaffle
Gender:Male
I've only been using it a few days, but that seems like long enough to form a judgement. Works great, just as advertised. Comfortable shave on my neck and upper cheeks - I wear a full beard, so that's all I shave daily. Not as close as my old foil shaver, but much faster and more comfortable.
But the packaging is absolutely horrendous. 5 minutes to extract all the pieces and I somehow managed to do it with only a single injury. Seriously, did you guys consider AT ALL the consumer experience when designing this?
Pros: works, something new, economical
Cons: packaging, slow charge
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Works Great
on November 30, 2018
Posted by: Tyler362
Gender:Male
Love this razor. I have always hated shaving, but this product makes it a breeze. I have tried many different types of electric razors costing much more. None have worked like the OneBlade. No nicks and not even the slightest bit of razor burn.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
this product removes gray hair from my neck
on November 29, 2018
Posted by: pharm73
Gender:Male
Verified Purchase:Yes
I have used many different systems previously. this is the first product that removed hair from my neck area and achieved it without any nicks.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great for shaving whole head.
on November 29, 2018
Posted by: bret
Gender:Male
I was extremely impressed with this product. I usually go a week or more between shaves and have to use traditional clippers before I use a razor. Using clippers was a little daunting because I usually would nick myself under the chin. With the "OneBlade" I haven't had that problem. I shave my whole head and the design of handle and blade makes that job a breeze. Now if I don't feel like a razor shave I just use the "OneBlade"
Pros: cordless
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
trims terribly
on November 28, 2018
Posted by: Tony64
Gender:Male
The trimmer attachment catches (unintentionally) enough of the hairs that it needs to be cleaned every few seconds. It is difficult to clean, making using it tedious. It also makes it hard to avoid getting hairs in your mouth.
The bubble packaging was ridiculous. I used multiple tools, and it still took several minutes. I've never seen over-packaging so bad. (And they are generally in locked cases in stores, so the protective packaging is completely unnecessary.)
Pros: runs quietly enough
Cons: terrible trim function design, horrible over-packaging, hard to clean of hairs
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, November 29, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco OneBlade comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco OneBlade comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com