Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,259 Reviews)
Rating breakdown 1,259 reviews
5 Stars
866
4 Stars
225
3 Stars
60
2 Stars
39
1 Star
69
89%of customers recommend this product.
(
911 out of
1,025)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
5
Great product, to long in getting this out there,
on January 17, 2019
Posted by: RandyEarl
Gender:Male
Tried many beard trimmers and electric shavers without success. Talked myself into buying this product thinking it would be another one that I would return because it did not live up to what Phillips said it would do, but here I am almost three months later and I love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Awesome little groomer!
on January 10, 2019
Posted by: MauiTx
Gender:Male
I love this thing! I actually use it to shave my head. I have the bald head thing going on.
It works perfect for the dome.
The only drawback I have is that it's hard to find the replacement blades. I ended up having to join the Norelco auto-ship club just to get the blades.
Other than that; I highly recommend it, especially if you shave your head!
It works perfect for the dome.
The only drawback I have is that it's hard to find the replacement blades. I ended up having to join the Norelco auto-ship club just to get the blades.
Other than that; I highly recommend it, especially if you shave your head!
Cons: getting replacements blades.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great trimmer
on January 9, 2019
Posted by: WayneS
Gender:Male
Not very good for everyday shaving but it’s a fantastic trimmer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Want to give it more stars but....
on January 9, 2019
Posted by: lakennyb
Gender:Male
I was excited to receive this as a Christmas gift. It takes a little getting used to but readily manageable. The issue that I have is the silvering on the blade has already begun to deteriorate after using for 2 weeks. Not sure why but it is a little disconcerting. Have not given up on it yet but confidence could be better.
I would recommend this to a friend!
Response from philips.comBy Consumer Care, January 10, 2019
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco OneBlade comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco OneBlade comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
5
Great
on January 8, 2019
Posted by: Kris4406
Gender:Male
Primary use is to trim beard. Gets everything very even using the number 5 guard. Does great job, feels solid, long charge life, easy to maintain.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Look Elsewhere
on January 7, 2019
Posted by: Burke27
Gender:Male
I have had this product roughly three months now, and I have tried to give it every opportunity to meet expectations.
On my first use, I attempted to trim my beard using one of the combs. The comb failed to prevent the blade from trimming too closely, and I had to shave my entire beard because there was a strip missing in the middle of my cheek.
I have since used the product weekly to shave around my beard. The results have continued to be poor. The blade is inconsistent on removing hair. Even long, slow strokes against the grain leave patches and missed hairs aplenty. I am left with highly irritated skin after having to make so many passes over my skin just to get a presentable look. The blade is supposed to last 3-4 months, but I do not see that happening even with only being used once a week.
I recommend looking elsewhere if you need a product to use regularly on grooming any type of facial hair.
Pros: rechargeable battery
Cons: poor consistency
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Great Trimmer
on January 4, 2019
Posted by: JH1983
Gender:Female
I recently bought one blade for face and body trimmer. Its working really good. I highly recommended this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
super easy to use and maintain
on January 2, 2019
Posted by: freddyfast
Gender:Male
I have very sensitive skin and it is hard to find the right shave products. This product is pretty close to a near perfect fit for me.
Pros: ease of use, long lasting charge, lang lasting blades, ergonomic design
Cons: blade build quality(may be stronger than it feels)
I would recommend this to a friend!
Written by a customer while visiting philips.com