I really like the oneblade so far. You can get a close shave if you take time and go against the grain. Not as close as a blade but that is not what is is for. convenient size and good battery life. Trimmer heads are great for sideburns. We’ll see about the blade life...I have been using it for a month and the blade is showing green already...
So after using my new shaver approximately 10 times the blade would no longer stay connected to the shaver. I contacted customer service and they couldn’t do anything without a receipt. I’ve been buying products from Phillips for many years and do understand their reason for not being able to just send a new one, but I’m very disappointed in only being able to use the shaver for a very short time.
Bought this due to the money back guarantee and thought “what could it hurt”. Got maybe 3-5 good shaves before it started pulling hairs. The blade doesn’t last and they cost too much. When I tried to use the money back guarantee it’s just too much of a hassle. They directed me to the store and store directed me back to philips. DO NOT BUY!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 29, 2020
Hi there, thank you for your message. We are sorry to hear about the inconvenience. Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
It is the best shaving experience I have ever experienced. I no longer dread shaving, it is simply a pleasure. I waited one year before venturing out to try another shaving method. I haven't shaved in the past 6 years. I would simply trim my beard. It simply does not irritate my face. I have tried all of the traditional shaving methods in the past 57 years, the OneBlade beats them all.
This product was recommended by a family member who researches exhaustively before he buys, so I had I lofty expectations. One Blade delivers. Beard trimming has always been a challenge for me; I’d finally resorted to paying my barber to do it. Not anymore! I can edge and trim length with nice even results not usually achievable for me. Battery life is as advertised. I’m very pleased.