I originally had bought the norelco face+body. Worked good untill i dropped it ONCE. After that it wouldnt turn on. I assumed the blame and went ahead and bought another one but this time just the face one. I used it for 2-3 weeks and out of the blue it stopped working. It works for 15-20 seconds than turns off. I’ve charged it alot of times. Hoping it was just a low charge problem. Its not STILL DOESN’T WORK. I do not recommend this product. 2/2 have failed.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 22, 2020
Hi David,
Thank you for sharing your review here with us. We're sorry to hear your Norelco OneBlade stopped working. Your utmost satisfaction is extremely important to us, and we'd like to take a closer look at this for you to see how we can help. At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247), and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
This thing is great for the peach fuzz on your moms upper lip, other than that you might as well give it to your girlfriend with no blade.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 19, 2020
Hi there. We are sorry to hear that the OneBlade did not meet your expectations. We can imagine this is disappointing. The OneBlade is designed to be an all-round tool for shaving, trimming, and styling your face. Because of this, it does not shave as close as a traditional blade. We hope that this clarifies it a bit. Should you have any questions, you can reach out on our social media: Twitter (@PhilipsCare) and Facebook (https://www.facebook.com/philips). We appreciate you taking the time to give us this feedback.
Love this product, bought it to cut down on waste but unfortunately the replacement blades I bought at a retailer were very poor and did not last at all
I would recommend this to a friend!
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Replacement blade after 3 uses
Written by a customer while visiting philips.com
Customer Rating
5
Great Product so I bought another one
on December 9, 2019
Posted by: Jim61
Gender:Male
I bought the 1st OneBlade since I was traveling and forgot my shaver and like it so much once I got home I bought another one. Now I have one in my travel bag and one at home.