[This review was collected as part of a promotion.] I recently decided to grow a mustache. My regular electric shaver did fine trimming the size of it but not the length of the individual hairs. That is when I purchased this trimmer. It works fine I highly recommend it.
[This review was collected as part of a promotion.] Not even 3 months and it stopped working, I just cant believe it.
No, I would not recommend this to a friend.
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Response from philips.comBy Alexandros, Global 247, November 20, 2025
Hello there.
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
[This review was collected as part of a promotion.] This is the best razor I have ever owned for grooming. It shaves body hair with ease, trims my facial hair and I don't worry about getting cut. This razor is also so quiet and the battery lasts a long time. One razor for everything and does its job. It is my favorite razor I have ever owned and it is so compact, easy to travel with. I can't say enough about this razor. The connected version is fine and I like that it reminds me when to change my blade.
Thing is made of dirt plastic from Italy. Really sad cheap someone can make a product. Never recommend if you enjoy quality!
Response from philips.comBy Alexandros, Global 247, October 22, 2025
Hello there.
Thank you for sharing your feedback, and we’re sorry to hear about your disappointment with the quality of the materials used in the product. We aim to provide high standards of quality in all our products, and it's concerning to hear about your experience.
Please feel free to reach out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Our support team is ready to help and discuss any issues you've encountered.
Thank you for being a valued customer, and we hope to improve your experience moving forward.