Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
1
Blades break easily
on March 27, 2020
Posted by: Waist of money
Gender:Male
I do not recommend this product. Blades break easily and it doesn’t give an equal shave.
No, I would not recommend this to a friend.
Close
Broken blade
Response from philips.comBy Philips Consumer Care, April 1, 2020
Hi there, thank you for taking the time to write this review. We are sorry to hear that this product did not live up to your expectation. This, of course, is not the experience we would like you to have and we would like to look into this further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
This is a product that easily conveys the reality that this industry embraces the “printing press” business model where you need to keep replacing the cartridge (blade) way too often. I didn’t even use this everyday. And when I did it was on thin short hair, and it lasted me about 3 weeks worth of shaves (at a new quality level). After a month it becomes hard to cut closer to the skin and required more effort and time to get a skin shave.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 23, 2020
Hiya, thanks for sharing your experience with the OneBlade here with us. We do regret to hear that you are not satisfied with the performance of the blades. We would like to share some useful information with you that hopefully can be helpful. Based on two uses per week, the blade should be replaced every 4 months. To make sure you get the best out of your OneBlade, follow our advice below. Please clean the blade regularly and follow the cleaning instructions for OneBlade below: 1. After every use blow off any hair accumulated on the blade. 2. Turn your OneBlade on and rinse the blade and comb(s) with lukewarm water. 3. If the attachments need to be cleaned more thoroughly turn the OneBlade off, take off its attachments and wash them under a tap.
Also, make sure to only use your OneBlade only on recommended body parts.The Philips OneBlade is designed to be used on the face to trim and edge up your beard. With the body attachment, you can also use it on your body. However, if you use your OneBlade no other non-recommended areas, like your head, it may cause the blade to wear out.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
I would have owned one long ago if I only knew how much I would like it. Great control for the hard to reach areas and I wasn't even afraid I'd cut of my eyebrow or something this time. It's also great for around the ears and the sides/back of neck when no one is around!
5/5 for things like trimming and edging (actually an incredible experience). Solid 4.5/5 on the smooth shaved parts. Those put together easily make this the best electric razor I have ever used.
Purchasing this made Christmas shopping easy this year and its only March! I know what I'm getting my brother, father, and uncle.
I love the trim this machine gives me. I love how will it does the job and the battery last really nice. I think is great when it tell you when it’s time to change the blade. And I love all its features.