Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,265 Reviews)
Rating breakdown 1,265 reviews
5 Stars
869
4 Stars
225
3 Stars
60
2 Stars
40
1 Star
71
89%of customers recommend this product.
(
913 out of
1,029)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
4
The product is good for face shaving.
on April 24, 2020
Posted by: Tanvir
from New York
Gender:Male
This item is good for facial shaving but not good enough to size up the beard.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
worst razor I have ever purchased!
on April 21, 2020
Posted by: Kurt 59
from New Jersey
Gender:Male
Bought the oneblade QP2520 last week. Tried it several times. Dry, wet, and with foam. It does not even ddeny my facial hair. Not much good as a trimmer either, won't cut mustache hair. Total waste of money!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 22, 2020
Hi there. Thanks for taking the time to write this review. We are sorry to hear that you did not have a good experience with the OneBlade, and understand your disappointment. Please know that the OneBlade is designed to trim your long facial hair for a clean look. If you are looking for a close, clean everyday shave, we would recommend one of our dedicated Philips Face Shavers. Also, for a better performance, we suggest to clean your skin before using the appliance, place the blade flat on your skin to ensure full contact, move the blade against the grain, and make long strokes while you press lightly.
If you have any further questions please do not hesitate to contact us via Facebook (@Philips) orTwitter (@PhilipsCare). We're available 24/7.
Kind regards,
If you have any further questions please do not hesitate to contact us via Facebook (@Philips) orTwitter (@PhilipsCare). We're available 24/7.
Kind regards,
Written by a customer while visiting philips.com
Posted by: OHJCH569977
from Los Angeles
Gender:Male
Verified Purchase:Yes
My beard looks awesome and I can keep it really low and short if I want or grow it out but keep it trimmed and looking great. I like how I can shave in both directions of the blade which gives me an option of how I hold the OneBlade and what direction I can pull it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very Good Razer & Trimer!
on April 2, 2020
Posted by: ABriggs61
from Maine
Gender:Male
Very good product! Highly recomended! One issue, doesn't travel well. Needs some sort of protective (small) cover for travel in toiletry bag. Blade attacher breakes easily, replacements are exlense. I wrap in a wash cloth during travel.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
I need to return it
on March 27, 2020
Posted by: consumer advocate
from Texas
Gender:Male
I'm glad Philips sent me a survey on the OneBlade as I've been meaning to return it. I found it to be an ineffective a electric shaver. I ordered it so I can alternate it with my number 1 choice for shaving- a cartridge razor. I am motivated to get a regular electric shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 1, 2020
Hi there, thank you for sharing your experience with Philips One Blade. We understand your frustration, however, we would like to point out that One Blade is not means to be used to achieve a close shave, but rather as a trimmer.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Runar
from Ft Laud
Gender:Male
Verified Purchase:Yes
Absolutley loved it, until the blade itself broke! The little connectors from the blade to the handle are super fragile. i still like this product, i just recommend "handle with care"
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, April 1, 2020
Hi there, thank you for taking the time to share your experience with us. We are really glad to hear that you love this broke, however, it is unfortunate that the blade has broken. This, of course, is not the experience we would like you to have.
At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Blades break easily
on March 27, 2020
Posted by: Waist of money
from Florida
Gender:Male
I do not recommend this product. Blades break easily and it doesn’t give an equal shave.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 1, 2020
Hi there, thank you for taking the time to write this review. We are sorry to hear that this product did not live up to your expectation. This, of course, is not the experience we would like you to have and we would like to look into this further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Works well.. before it quickly goes to the trash
on March 21, 2020
Posted by: Jjsandiego
from San Diego
Gender:Male
This is a product that easily conveys the reality that this industry embraces the “printing press” business model where you need to keep replacing the cartridge (blade) way too often. I didn’t even use this everyday. And when I did it was on thin short hair, and it lasted me about 3 weeks worth of shaves (at a new quality level). After a month it becomes hard to cut closer to the skin and required more effort and time to get a skin shave.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 23, 2020
Hiya, thanks for sharing your experience with the OneBlade here with us. We do regret to hear that you are not satisfied with the performance of the blades. We would like to share some useful information with you that hopefully can be helpful. Based on two uses per week, the blade should be replaced every 4 months. To make sure you get the best out of your OneBlade, follow our advice below.
Please clean the blade regularly and follow the cleaning instructions for OneBlade below:
1. After every use blow off any hair accumulated on the blade.
2. Turn your OneBlade on and rinse the blade and comb(s) with lukewarm water.
3. If the attachments need to be cleaned more thoroughly turn the OneBlade off, take off its attachments and wash them under a tap.
Also, make sure to only use your OneBlade only on recommended body parts.The Philips OneBlade is designed to be used on the face to trim and edge up your beard. With the body attachment, you can also use it on your body. However, if you use your OneBlade no other non-recommended areas, like your head, it may cause the blade to wear out.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Please clean the blade regularly and follow the cleaning instructions for OneBlade below:
1. After every use blow off any hair accumulated on the blade.
2. Turn your OneBlade on and rinse the blade and comb(s) with lukewarm water.
3. If the attachments need to be cleaned more thoroughly turn the OneBlade off, take off its attachments and wash them under a tap.
Also, make sure to only use your OneBlade only on recommended body parts.The Philips OneBlade is designed to be used on the face to trim and edge up your beard. With the body attachment, you can also use it on your body. However, if you use your OneBlade no other non-recommended areas, like your head, it may cause the blade to wear out.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com