Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,265 Reviews)
Rating breakdown 1,265 reviews
5 Stars
869
4 Stars
225
3 Stars
60
2 Stars
40
1 Star
71
89%of customers recommend this product.
(
913 out of
1,029)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
2
Stops charging
on November 14, 2021
Posted by: Hinkle
from Nevada
Gender:Male
This is the second one I purchased in 1 year the first one stopped charging Niw the one I just purchased on August 29 2021 has stopped charging also very disappointed!!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 18, 2021
Hello,
Thank you for taking your time and leaving your feedback. We are very sorry that your OneBlade has stopped charging. We kindly ask you to check if the blade is clogged with hair or if it shows signs of wear and tear. If it is clogged, try rinsing it or soaking it in some lukewarm water until all of the hair and dirt is removed. Please be careful not to tap your blade against a hard surface like the sink, as this can damage it.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking your time and leaving your feedback. We are very sorry that your OneBlade has stopped charging. We kindly ask you to check if the blade is clogged with hair or if it shows signs of wear and tear. If it is clogged, try rinsing it or soaking it in some lukewarm water until all of the hair and dirt is removed. Please be careful not to tap your blade against a hard surface like the sink, as this can damage it.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Smooth.
on October 31, 2021
Posted by: Big Bolo
from NC
Gender:Male
[This review was collected as part of a promotion.] Doesn’t nick you like other shavers easy to change handles well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Broke on 3 use
on October 28, 2021
Posted by: Cowboy6969
from South Carolina
Gender:Male
I was pleased with the performance of this device, however just as I began to shave for only the 3rd time with this product the blade came loose and then I realized that the plastic holder had broken therefore releasing the blade. The unit is now useless and I had to find another way to finish shaving. I can’t believe something could be made so cheaply that it literally breaks in use!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 29, 2021
Hi there, thank you for sharing your experience with us. We are sorry to hear that your One Blade is now useless becuase fo the broken plastic holder. This is definitely not the service we aim to offer you and we would like to assist you further and provide a solution. Please feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com
Customer Rating
5
Best little shaver ever!.
on October 22, 2021
Posted by: CD181
from Connecticut
Gender:Male
I didn’t plan to buy this, but I was in a situation where I couldn’t get to my shaver. I’m SO glad I tried this. This will replace my main expensive shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Excellent
on October 11, 2021
Posted by: Hotstuff
Gender:Male
[This review was collected as part of a promotion.] This is a great product…. I really ILove it………ETC………..
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Works well but short lifespan
on September 19, 2021
Posted by: TeeKay
from New York
Gender:Male
[This review was collected as part of a promotion.] I like this shaver, as it works great when the shaver head is fresh, but the problem is that the shaver heads have an extremely short lifespan. They start to slightly wear after just one use and tend to be completely worn after just a few uses. They're supposed to last for four months, but I'm lucky if I get a few weeks out of them. Once the shaver head is worn it starts to pull on your hair when you use it and the shave is not as low. Unfortunately, the shaver head replacements are ridiculously expensive, as they cost almost as much as the shaver itself.
Response from philips.comBy Consumer care, September 20, 2021
Hi there, Teekay.
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your OneBlade. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your OneBlade. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Very good product
on September 7, 2021
Posted by: raketak
from Batdejov SK
Gender:Male
[This review was collected as part of a promotion.] It used very well. Do not burn the skin after use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very close shave
on September 6, 2021
Posted by: Dog 48
from Louisiana
Gender:Male
[This review was collected as part of a promotion.] The best product like it on the market, razorheads could be a little stronger, in my mind. t
They break before they wear out I'm already down three. But other than that I love this thing! Battery life is great, we just went through the eye of hurricane Ida. we were out of power almost a week. It held its charge nicely.
They break before they wear out I'm already down three. But other than that I love this thing! Battery life is great, we just went through the eye of hurricane Ida. we were out of power almost a week. It held its charge nicely.
I would recommend this to a friend!
Written by a customer while visiting philips.com