Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,259 Reviews)
Rating breakdown 1,259 reviews
5 Stars
866
4 Stars
225
3 Stars
60
2 Stars
39
1 Star
69
89%of customers recommend this product.
(
911 out of
1,025)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
2
Was great in the beginning…
on December 23, 2021
Posted by: Kindadisappointed
Gender:Male
[This review was collected as part of a promotion.] But you should really provide a better case that won’t pop open while traveling. Lasted about two weeks now trying to decide if I buy another blade already or just use regular razor for a third of the cost. Blade price if lasted 2-4 months still high but might’ve been worth it but at the moment don’t see the value when blade replacement after two weeks costs as much as the razor itself
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 29, 2021
Hi,
Thank you for writing this review. We really appreciate your feedback!
We're sorry about the inconveniences you've experienced with your case, and blades of your device. We'd be more than happy to assist you with this.
Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for writing this review. We really appreciate your feedback!
We're sorry about the inconveniences you've experienced with your case, and blades of your device. We'd be more than happy to assist you with this.
Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
Helps with a multitude of conditions with hair.
on November 29, 2021
Posted by: scubascott77
Gender:Male
[This review was collected as part of a promotion.] This is good for trimming my ears and just under my nose. Also brows. Probably more things I have not thought of as well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Stops charging
on November 14, 2021
Posted by: Hinkle
Gender:Male
This is the second one I purchased in 1 year the first one stopped charging Niw the one I just purchased on August 29 2021 has stopped charging also very disappointed!!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 18, 2021
Hello,
Thank you for taking your time and leaving your feedback. We are very sorry that your OneBlade has stopped charging. We kindly ask you to check if the blade is clogged with hair or if it shows signs of wear and tear. If it is clogged, try rinsing it or soaking it in some lukewarm water until all of the hair and dirt is removed. Please be careful not to tap your blade against a hard surface like the sink, as this can damage it.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking your time and leaving your feedback. We are very sorry that your OneBlade has stopped charging. We kindly ask you to check if the blade is clogged with hair or if it shows signs of wear and tear. If it is clogged, try rinsing it or soaking it in some lukewarm water until all of the hair and dirt is removed. Please be careful not to tap your blade against a hard surface like the sink, as this can damage it.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Smooth.
on October 31, 2021
Posted by: Big Bolo
Gender:Male
[This review was collected as part of a promotion.] Doesn’t nick you like other shavers easy to change handles well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Broke on 3 use
on October 28, 2021
Posted by: Cowboy6969
Gender:Male
I was pleased with the performance of this device, however just as I began to shave for only the 3rd time with this product the blade came loose and then I realized that the plastic holder had broken therefore releasing the blade. The unit is now useless and I had to find another way to finish shaving. I can’t believe something could be made so cheaply that it literally breaks in use!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 29, 2021
Hi there, thank you for sharing your experience with us. We are sorry to hear that your One Blade is now useless becuase fo the broken plastic holder. This is definitely not the service we aim to offer you and we would like to assist you further and provide a solution. Please feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com
Customer Rating
5
Best little shaver ever!.
on October 22, 2021
Posted by: CD181
Gender:Male
I didn’t plan to buy this, but I was in a situation where I couldn’t get to my shaver. I’m SO glad I tried this. This will replace my main expensive shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Excellent
on October 11, 2021
Posted by: Hotstuff
Gender:Male
[This review was collected as part of a promotion.] This is a great product…. I really ILove it………ETC………..
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Works well but short lifespan
on September 19, 2021
Posted by: TeeKay
Gender:Male
[This review was collected as part of a promotion.] I like this shaver, as it works great when the shaver head is fresh, but the problem is that the shaver heads have an extremely short lifespan. They start to slightly wear after just one use and tend to be completely worn after just a few uses. They're supposed to last for four months, but I'm lucky if I get a few weeks out of them. Once the shaver head is worn it starts to pull on your hair when you use it and the shave is not as low. Unfortunately, the shaver head replacements are ridiculously expensive, as they cost almost as much as the shaver itself.
Response from philips.comBy Consumer care, September 20, 2021
Hi there, Teekay.
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your OneBlade. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your OneBlade. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com