Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,265 Reviews)
Rating breakdown 1,265 reviews
5 Stars
869
4 Stars
225
3 Stars
60
2 Stars
40
1 Star
71
89%of customers recommend this product.
(
913 out of
1,029)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
1
Fine for shaving but awful for trimming
on January 12, 2022
Posted by: swish4
from virginia
Gender:Male
This is the worst trimmer money can buy, I'm convinced. The guards do not work unless you put a lot of pressure, and when you put the necessary pressure for the guard to actually work, they will pop off and leave you with a bald spot in your beard. This has happened MULTIPLE times to the point where I don't even want to shave my beard ever. Terrible product and this is the last time I will ever use this company
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 14, 2022
Hello, thanks for taking the time to write a review. We're very sorry to hear that you're not satisfied with the performance of your shaver. We at Norelco, aim to design products that deliver a seamless shaving and trimming experience, and we don't deem this issue acceptable. We're eager to look into this further and give you some troubleshooting that might help with this. To get the best results, it's important to ensure that the device is fully charged and cleaned. You can find more information about this in the user manual(shipped with the device/downloadable on the product page on our website). Additionally, could you kindly watch the following tutorial video to see if it helps?
https://www.youtube.com/watch?v=kUbH60VKLfA
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
https://www.youtube.com/watch?v=kUbH60VKLfA
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Simply Amazing
on January 3, 2022
Posted by: bollyfive
from Massachusetts
Gender:Male
I hate shaving. Hate, hate, hate it. I irritate my skin and cut myself with razors and every shaver I've ever had has been fairly useless.
This is the only product that has made shaving bearable to me. It doesn't disturb the skin and a simple pass over does wonders. If you're more meticulous about the angle, then you can get an even closer cut. The battery life is pretty great, although I only shave every three to four days. The head is flexible and adaptive. My only concern is that the cartridge mechanism can be slightly fragile. If you drop it, you can snap off the tines that attach to the shaver and you have to replace the cartridge entirely. It seems like that might be better on the pro models, so I might try one of those when I can.
Note: this is not for shaving off your full mustache and beard. It will get stuck immediately. That's not a problem at all, because that's not what this product is meant for. I don't expect this to be of use in that purpose and neither should you. This is meant for regular trimming and shaving.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very interesting concept
on January 1, 2022
Posted by: dwaynesm
from Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] I like it. Nice cut, easy to use, long battery life. My only gripe is expensive blades that need to be replaced every 3 weeks or so. I do not shave every day, but it is a complete shave when I do.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This razor is by far the best shaver!
on December 31, 2021
Posted by: Nightsterrider
from Saint Petersburg, Florida
Gender:Male
[This review was collected as part of a promotion.] I have had many electric razors over forty years and this Phillips Norelco One Blade is my new favorite!
Perfect for the multi-direction beard and I can clean it out with the greatest of ease!
Perfect for the multi-direction beard and I can clean it out with the greatest of ease!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Like the product
on December 30, 2021
Posted by: klean shave
[This review was collected as part of a promotion.] However-as you know, it is cheaper to buy a new shaver than try to get blades for the shaver you just bought???
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 5, 2022
Hi there,
Thank you for your review. We're sorry to hear that you find our blades so expensive.
We would like to see if there's something we can do to improve your experience. Please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for your review. We're sorry to hear that you find our blades so expensive.
We would like to see if there's something we can do to improve your experience. Please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Love this thing
on December 24, 2021
Posted by: Al II
Gender:Male
[This review was collected as part of a promotion.] Very easy to use and OneBlade saves me from using a razor.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Was great in the beginning…
on December 23, 2021
Posted by: Kindadisappointed
from Arizona
Gender:Male
[This review was collected as part of a promotion.] But you should really provide a better case that won’t pop open while traveling. Lasted about two weeks now trying to decide if I buy another blade already or just use regular razor for a third of the cost. Blade price if lasted 2-4 months still high but might’ve been worth it but at the moment don’t see the value when blade replacement after two weeks costs as much as the razor itself
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 29, 2021
Hi,
Thank you for writing this review. We really appreciate your feedback!
We're sorry about the inconveniences you've experienced with your case, and blades of your device. We'd be more than happy to assist you with this.
Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for writing this review. We really appreciate your feedback!
We're sorry about the inconveniences you've experienced with your case, and blades of your device. We'd be more than happy to assist you with this.
Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
Helps with a multitude of conditions with hair.
on November 29, 2021
Posted by: scubascott77
from Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] This is good for trimming my ears and just under my nose. Also brows. Probably more things I have not thought of as well.
I would recommend this to a friend!
Written by a customer while visiting philips.com