This is the worst trimmer money can buy, I'm convinced. The guards do not work unless you put a lot of pressure, and when you put the necessary pressure for the guard to actually work, they will pop off and leave you with a bald spot in your beard. This has happened MULTIPLE times to the point where I don't even want to shave my beard ever. Terrible product and this is the last time I will ever use this company
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 14, 2022
Hello, thanks for taking the time to write a review. We're very sorry to hear that you're not satisfied with the performance of your shaver. We at Norelco, aim to design products that deliver a seamless shaving and trimming experience, and we don't deem this issue acceptable. We're eager to look into this further and give you some troubleshooting that might help with this. To get the best results, it's important to ensure that the device is fully charged and cleaned. You can find more information about this in the user manual(shipped with the device/downloadable on the product page on our website). Additionally, could you kindly watch the following tutorial video to see if it helps? https://www.youtube.com/watch?v=kUbH60VKLfA
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
I hate shaving. Hate, hate, hate it. I irritate my skin and cut myself with razors and every shaver I've ever had has been fairly useless.
This is the only product that has made shaving bearable to me. It doesn't disturb the skin and a simple pass over does wonders. If you're more meticulous about the angle, then you can get an even closer cut. The battery life is pretty great, although I only shave every three to four days. The head is flexible and adaptive. My only concern is that the cartridge mechanism can be slightly fragile. If you drop it, you can snap off the tines that attach to the shaver and you have to replace the cartridge entirely. It seems like that might be better on the pro models, so I might try one of those when I can.
Note: this is not for shaving off your full mustache and beard. It will get stuck immediately. That's not a problem at all, because that's not what this product is meant for. I don't expect this to be of use in that purpose and neither should you. This is meant for regular trimming and shaving.
[This review was collected as part of a promotion.] I like it. Nice cut, easy to use, long battery life. My only gripe is expensive blades that need to be replaced every 3 weeks or so. I do not shave every day, but it is a complete shave when I do.
[This review was collected as part of a promotion.] I have had many electric razors over forty years and this Phillips Norelco One Blade is my new favorite! Perfect for the multi-direction beard and I can clean it out with the greatest of ease!
[This review was collected as part of a promotion.] However-as you know, it is cheaper to buy a new shaver than try to get blades for the shaver you just bought???
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 5, 2022
Hi there,
Thank you for your review. We're sorry to hear that you find our blades so expensive.
We would like to see if there's something we can do to improve your experience. Please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.