Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,259 Reviews)
Rating breakdown 1,259 reviews
5 Stars
866
4 Stars
225
3 Stars
60
2 Stars
39
1 Star
69
89%of customers recommend this product.
(
911 out of
1,025)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
1
Not being able to recharge the shaver.
on March 12, 2022
Posted by: coach47
My husband could not insert the adapter to recharge his shaver. We tried every possible way to insert it with zero luck. The adapter was "larger" than the shaver. There was no way the adapter fit into the shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 16, 2022
Hi,
Thanks for your review regarding the Philips Norelco OneBlade. We are sorry to hear that you have been unable to connect the charger successfully and would like to take a closer look at the issue with you so that you can enjoy your new OneBlade!
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (facebook.com/philips) and Twitter (@philipscare). Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for your review regarding the Philips Norelco OneBlade. We are sorry to hear that you have been unable to connect the charger successfully and would like to take a closer look at the issue with you so that you can enjoy your new OneBlade!
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (facebook.com/philips) and Twitter (@philipscare). Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Easy to use, does its job. 10/10 would recommend
on February 18, 2022
Posted by: Chazzz
Gender:Male
It’s a great razor, gets all the hair off. The one thing I would say is if you have longer hair it gets stuck between the blade and handle and sometimes in the blade itself. It’s annoying but it’s a great razor. Does it’s job
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Terrible product
on February 13, 2022
Posted by: Will2011
Gender:Male
I’ve bought two of these products. Neither will recharge after staying on the charger all night. The second one was right out of the box and won’t charge. An absolute waste of money.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 16, 2022
Hi Will,
Thank you for sharing your feedback. We are terribly sorry to hear that both of your OneBlades won't charge. May we ask you to check if the power outlets you are using are working properly?
However, we would gladly look into this issue further. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and
Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback. We are terribly sorry to hear that both of your OneBlades won't charge. May we ask you to check if the power outlets you are using are working properly?
However, we would gladly look into this issue further. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and
Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great For Precision Beard Trimming.
on February 2, 2022
Posted by: MyMusik
Gender:Male
[This review was collected as part of a promotion.] Works great with beard sculpting and trimming those long hairs when I get lazy and allow too much time between shaves especially on my neck. Very precision. Excellent job of maintaining my face rug.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Its amazing product .. i really love that
on January 31, 2022
Posted by: Jfrs79
Gender:Male
[This review was collected as part of a promotion.] Amazing product ….. I love it .. The best results and easy to use …
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great Product !
on January 30, 2022
Posted by: Zop22
Gender:Male
[This review was collected as part of a promotion.] Product is great !
Save yourself some time with "knock off" replacement blades !
Compared to Philips original blades, like night and day difference.
DON'T WASTE YOUR TIME.....
Save yourself some time with "knock off" replacement blades !
Compared to Philips original blades, like night and day difference.
DON'T WASTE YOUR TIME.....
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Battery needs to be better quality
on January 18, 2022
Posted by: Grouchy Truck Driver
Gender:Male
The shave is good wet or dry. The blade last long. After one year of use the battery dies fast. Only shave about once a week. If they make the upgrade it would be a much better product.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , January 19, 2022
Hi Grouvhy Truck Driver,
Thank you for taking your time to write this review. We're sorry that the battery gradually declined in its running time. It definitely shouldn't happen. It would be our pleasure to offer you assistance here.
Please, put your OneBlade on a continuous 8 hour charge. We recommend using only original charger to perform the process.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for taking your time to write this review. We're sorry that the battery gradually declined in its running time. It definitely shouldn't happen. It would be our pleasure to offer you assistance here.
Please, put your OneBlade on a continuous 8 hour charge. We recommend using only original charger to perform the process.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
The one blade replacements come in handy! Great!
on January 18, 2022
Posted by: Andy0213
Gender:Male
[This review was collected as part of a promotion.] These are good replacements! These replacements blades come in handy for me because my recent blade wasn't working that good, so when I ordered these replacement blades, I ordered them just in time! They also got delivered to me just in time for me to shave because my recent blade wasn't working!
I would recommend this to a friend!
Written by a customer while visiting philips.com