Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,245 Reviews)
Rating breakdown 1,245 reviews
5 Stars
858
4 Stars
224
3 Stars
58
2 Stars
37
1 Star
68
89%of customers recommend this product.
(
903 out of
1,017)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
1
Do not buy.cheap combs
on June 6, 2020
Posted by: Smitty2.0
Gender:Male
Combs break often and easily. I've owned less than six months and went through two combs already.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 11, 2020
Hi there, thank you for leaving your review on our website. We're sorry to hear that you ran into an issue with the combs of your OneBlade after not even half a year of use and we'd be happy to see how we can be of assistance. Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
THE greatest electric shaver EVER!
on November 23, 2020
Posted by: Pasquale624
Gender:Male
This razor/shaver is by far the greatest thing since the wheel was invented. It is trully miraculous just how close of a shave you get with this smooth, wonderful, smartly crafted technological advancement. Men all over the planet should be singing the praises to Philips.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gma55
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My grandson is disabled and shaving him has been very hard until I started using this system! No more nicks or cuts and it is very quiet so he is less likely to fight while I am shaving him. Also it has proven to be easy on his sensitive skin. Love this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Not worth the price. Does not give a close shave.
on August 31, 2024
Posted by: LMP73
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not effective. Cannot get a close shave. Cuts my skin
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, September 1, 2024
Hi there,
Thanks for taking the time to share your review regarding the Philips OneBlade. We are sorry to hear that you are not pleased with its performance.
Please follow these steps to get the best results. Clean your skin and place the blade flat on your skin to ensure full contact. Move the blade against the direction of hair growth. Make long strokes while pressing lightly. If desired, you can also use shaving foam or gel and it can also be used in the shower. Kindly note that the Philips OneBlade is designed to trim facial hair and stubble to create a clean look while also leaving your skin feeling comfortable. If you are looking for a close, clean every-day shave, we would recommend one of our dedicated Philips Face Shavers.
We hope this will improve your experience. However, if the issue still persists, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thanks for taking the time to share your review regarding the Philips OneBlade. We are sorry to hear that you are not pleased with its performance.
Please follow these steps to get the best results. Clean your skin and place the blade flat on your skin to ensure full contact. Move the blade against the direction of hair growth. Make long strokes while pressing lightly. If desired, you can also use shaving foam or gel and it can also be used in the shower. Kindly note that the Philips OneBlade is designed to trim facial hair and stubble to create a clean look while also leaving your skin feeling comfortable. If you are looking for a close, clean every-day shave, we would recommend one of our dedicated Philips Face Shavers.
We hope this will improve your experience. However, if the issue still persists, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Donald
Gender:Male
Verified Purchase:Yes
Didn’t work for me. Not good for every day shaving.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 11, 2019
Hi Donald,
Thanks for sharing this with us here. It’s unfortunate to see you’re not happy with your OneBlade. The OneBlade is designed to keep your skin comfortable, and doesn't give a close shave. We’d be happy to look into this for you, and find out if there are any tips we can share.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for sharing this with us here. It’s unfortunate to see you’re not happy with your OneBlade. The OneBlade is designed to keep your skin comfortable, and doesn't give a close shave. We’d be happy to look into this for you, and find out if there are any tips we can share.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Thwelyn
Gender:Male
Verified Purchase:Yes
What is not to like about the OneBlade?
The battery life is fantastic. In four months I recharged it a single time and I use it on average, 3-4 times per week.
The design is attractive. It has a nice heft, weight and color scheme.
Multiple use options are very helpful. Wet or dry, with or without shave creme. Close shave or trimmer.
The only drawback is that if I want a really smooth shave, I need to revert to the blade. The OneBlade is a close shave but not a smooth shave.
Great product, better than any electric shaver that I have used. I unreservedly recommend this product.
The battery life is fantastic. In four months I recharged it a single time and I use it on average, 3-4 times per week.
The design is attractive. It has a nice heft, weight and color scheme.
Multiple use options are very helpful. Wet or dry, with or without shave creme. Close shave or trimmer.
The only drawback is that if I want a really smooth shave, I need to revert to the blade. The OneBlade is a close shave but not a smooth shave.
Great product, better than any electric shaver that I have used. I unreservedly recommend this product.
Pros: battery life, design, versatility
Cons: not the smoothest shave
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Very disappointed
on December 20, 2018
Posted by: Emmanuel84
Gender:Male
If you need a close shave and have coarse beard hair the oneblade will not perform to get close enough and even for you to get close to a normal shave, it just takes way longer than if you just shaved with a normal blade. I purchased this product after watching many review videos on YouTube and had high hopes for it. I am extremely disappointed after actually trying it myself.
Pros: it has a nice ergonomic design
Cons: not good for coarse beards.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
I am up-set that I purchased this
on January 20, 2019
Posted by: MK66
On my first use, the rubber blade attachment broke/separated. Now I have to buy a new blade. Crap in my opinion.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, January 22, 2019
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com