Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
1
Shaves fine, low quality product. Do not recommend
on February 11, 2025
Posted by: Zebra292929
Low quality product. Poor design decisions, the head falls off/pops off easily, the worst decision for the charging cable ports and does not come with a wall adapter to charge it! This was designed to be annoying to use. Have to find the right cable to charge it and then find a usb A port to charge it instead of just being able to plug it into the wall !!!! Why not use a USB C port as well rather then the unique port. Overall, poor design choices making it a hastle to deal with. There is no benefit over a manual non electric hand razor. Do not recommend. Do not buy.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 12, 2025
Hi,
Thank you for taking the time to share your detailed feedback regarding your experience with your Philips OneBlade.
We are sorry to hear that the design and charging functionalities did not meet your expectations. Your input is valuable to us, and we take it seriously as we strive to improve the design and usability of our products.
Regarding the charging cable and wall adapter, our goal is to provide versatile charging options, but we understand that the lack of a wall adapter and the use of a unique port can be a hassle. Your suggestion for a USB-C port is noted and will be considered for future product designs.
As for the head falling off, this is certainly not the experience we want for our customers. We would like to help with this issue and ensure you have a product that meets your needs.
Please reach out to us directly so we can assist you further. You can contact us via social media on Facebook, Instagram, or X @Philips, or through our Philips Support Page.
We appreciate your feedback and hope to assist you in resolving these matters.
close shave look for those times you don't want to use a blade
on March 19, 2019
Posted by: skipilot64
Gender:Male
Verified Purchase:Yes
I love the Oneblade.I can go for weeks ,using it 2-3 times per week and allowing me and my face some time off from the daily scraping you get with a blade.
Fills the gap nicely between a traditional wet safety razor and hair clippers. Great on sensitive skin where you don't want to use a razor and with the combs easier to use and more accurate than hair clippers.