Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,245 Reviews)
Rating breakdown 1,245 reviews
5 Stars
858
4 Stars
224
3 Stars
58
2 Stars
37
1 Star
68
89%of customers recommend this product.
(
903 out of
1,017)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Posted by: OneBlade user
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] You can use it everywhere. The adjustable grooming heights can even keep you out of the barbershop for a while.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: PueblaYork
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good size and excellent quality And it makes a good cut I love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
The expensive blade broke before I even used it a
on February 25, 2024
Posted by: Nickname77
Gender:Male
When shavers are this expensive they should last longer than a day. Tried getting support from Phillips but I got it with Airmiles so they wouldn’t help.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, February 25, 2024
Hi there,
Thank you for writing your review, and we are sorry to hear that your Philips OneBlade Broke.
In this case, we would request that you contact us via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review, and we are sorry to hear that your Philips OneBlade Broke.
In this case, we would request that you contact us via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Maximillian
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the shave I get from using the one blade. It is quick, easy, convenient and accurate. It’s very nice for touch ups on facial hair and and sideburns. I love how long the blades last too.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Chunch
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I cannot obtain as close a shave as my Norelco triple head shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 30, 2025
Hi Chunch,
Thank you for reaching out to us and we're sorry to hear about your experience and any inconvenience this has caused. We valued your feedback as purely as diamond because it is a source of growth! We'd like to look into your concern immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for reaching out to us and we're sorry to hear about your experience and any inconvenience this has caused. We valued your feedback as purely as diamond because it is a source of growth! We'd like to look into your concern immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Does Not Shave Close & Gave Me Huge Razor Burn
on December 10, 2018
Posted by: CDubz
Gender:Male
I was in need of a new shaver and tried the OneBlade after hearing overall positive reviews. First off, I'm confused as to why this is marketed as being able to shave in either direction when the instruction booklet explicitly states that one must shave against the grain for best results. Secondly, the blade itself is simply too small as I had to shave the same area multiple times just to get it okay (did not have a long beard, mainly stubble). However, when I looked in the mirror, the OneBlade had missed many areas of my face and I noticed a huge razor burn on my neck, below the chin. I normally get a bit of a razor burn but nothing like this.
Pros: rechargeable battery
Cons: not a close shave, razor burn
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, December 11, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. To your point, the OneBlade is not intended to give a close shave. We do offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. To your point, the OneBlade is not intended to give a close shave. We do offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: 3Wolves
Gender:Male
Verified Purchase:Yes
Wasn't a fan of any razor that didn't have a Blade attached , do to the fact I could never get the close shave with any electric or battery operated shavers no matter who made them. My Daughter was shaving her fiance' one day and asked if I would like to have her shave & shape my beard for me. I explained my scepticism w/ electric shavers and she assured me it would be just as close as my blade razor and she was right. " THE ONE BLADE " has now REPLACED MY EXPENSIVE REPLACEABLE BLADES. I just by 1 pack of blades it last months , because i only use them every once and a while when I have to have a clean close shave for those Special Occasions. Thanks Sincerely Wilie
Pros: close as a blade
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: leo21
Gender:Male
Verified Purchase:Yes
Enjoy the ease of use, quick when in a hurry. Excellence for trimming.
Pros: all for it
I would recommend this to a friend!
Written by a customer while visiting philips.com