Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,245 Reviews)
Rating breakdown 1,245 reviews
5 Stars
858
4 Stars
224
3 Stars
58
2 Stars
37
1 Star
68
89%of customers recommend this product.
(
903 out of
1,017)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
3
I do love this razor.
on February 21, 2018
Posted by: DanG32
Gender:Male
This is probably the best razor I have ever used, I'm not big on shaving (it's just too time consuming and labor intensive haha) but with the Norelco Oneblade I don't mind it at all. The Oneblade had me on easy street when it came to maintaining a well groomed face. That is until after having it for only two weeks I dropped it in the sink and the head broke off. The refills are a bit expensive so I can't just run out and buy another considering I still have some disposables left. I'm giving this review an overall rating of 3 stars only because the Oneblade wasn't durable enough to withstand being dropped in my sink. Other than that I do love this razor!
Pros: easy, less time consuming, clean shave
Cons: not very durable
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: wba6
Gender:Male
Verified Purchase:Yes
bought 2 dos ago and now won't charge; otherwise like it
Written by a customer while visiting philips.com
Customer Rating
5
very good for me
on November 3, 2016
Posted by: jason83
Gender:Male
i shave at least 3 times a week this razor is fast. what takes me 10 minutes to do with my mach 4 takes 2 minutes with this razor. I am impressed. It dont do a perfect job but i run my own business and am short on time so it is great to shave off a few minutes grooming in the morning.
Pros: fast, easy
Cons: leaves stubble
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Terrible product
on February 13, 2022
Posted by: Will2011
Gender:Male
I’ve bought two of these products. Neither will recharge after staying on the charger all night. The second one was right out of the box and won’t charge. An absolute waste of money.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 16, 2022
Hi Will,
Thank you for sharing your feedback. We are terribly sorry to hear that both of your OneBlades won't charge. May we ask you to check if the power outlets you are using are working properly?
However, we would gladly look into this issue further. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and
Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback. We are terribly sorry to hear that both of your OneBlades won't charge. May we ask you to check if the power outlets you are using are working properly?
However, we would gladly look into this issue further. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and
Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Awkward Layout makes Prescision Difficult
on August 15, 2019
Posted by: ConsumerProducts
Gender:Male
This is my second Phillips trimmer within a month, and as a long time Phillips customer, I have to say that I'm really upset about their offerings.
Both tools were very expensive, and one is their flagship model... And yet even though it had dozens of features and attachments, both we're completely incapable of precision trimming.
What good is shaving all of the hair off, only to then need two more trimmers and a razor to finish the job?
I've been evaluating consumer products for the government for over 20 years, and I've always loved Phillips, but they missed the boat in the trimmer market.
Pros: reliable
Cons: will not do presicion work, awkward layout for trimming, poor visibility when tilted to use
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 19, 2019
Hi there, thanks for taking your time to write this review. We're sorry to hear that the product didn't meet up to your expectations and we like to get in touch and see how we can help a loyal Philips-fan like you. You can reach us directly via:
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=FEMALE_DEPILATION_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-7884
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=FEMALE_DEPILATION_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-7884
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
2
Great product, horrible durability
on June 13, 2017
Posted by: Hoon
First off this is exactly what I wanted in a trimmer. I can cut close to a clean shave like cut, or trim a number of lengths dry or wet. I travel constantly for work and this allows me to not carry razors and cream. Unfortunately I have broken the heads time and time again, even with the little cover attached. You need to include a cheap plastic travel case for the whole unit and guards to eliminate breakage. With the high price of the heads and the frustration of opening my bag to see it inoperable, I am going to have to return to my old ways of razors.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Broke almost immediately
on December 31, 2022
Posted by: John B
Gender:Male
The blade broke off the housing that attaches it to the clipper after about 5 uses.
No, I would not recommend this to a friend.
Response from philips.comBy Himani Negi, Philips Consumer Care, January 5, 2023
Hi,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips OneBlade. We will share this with our product development team to improve the longevity of the blade further.
If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips OneBlade. We will share this with our product development team to improve the longevity of the blade further.
If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Useless gizmo
on May 3, 2017
Posted by: jcmarin2298
Gender:Male
This product looks clever but it isn't meant to shave anything. As you keep trying to shave in hit and miss strokes, you will eventually irritate your skin. It doesn't trim hair either wet or dry.
It will never replace a razor or even the cheapest of electric razors--sure it looks cool and you sort of feel drawn to wish it worked, but it is useless.
Pros: looks clever and stylish
Cons: doesn't trim any hair and it irritates skin.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com