Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4 out of 5
4.4
(1,232 Reviews)
Open Ratings Snapshot
Rating breakdown 1,232 reviews
5 Stars
853
4 Stars
220
3 Stars
56
2 Stars
37
1 Star
66
89%of customers recommend this product. 
(
895 out of 1,008
)
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Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
1 out of 5
1
Blades are TERRIBLE!!
on July 19, 2023
Posted by: Anonymous
from Oklahoma
Gender:Male
The blades used to be fair, but now they are terrible. The only way they cut is pushing the blade up. Something changed a few months. Has the manufacturer changed or what happened?
No, I would not recommend this to a friend.
Response from philips.comBy Simran Maxwel, Philips Consumer Care, July 20, 2023
Hi Bill,

Thank you for sharing your feedback with us. We are sorry to hear about your experience with the Philips Norelco OneBlade Replacement blade. This is not the experience we wish you had. We will definitely share this feedback with our product development team to help improve your experience. However, we'd like to inform you that the blade is made of durable stainless steel that keeps its fresh feel for up to 4 months of use*.

The performance of the blade may not be at its best after the replacement indicator, the eject icon, appears on it. For the optimum shaving experience, it is time to consider changing the blade. We hope this information was helpful.

If you have any further questions, request you to please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.

Hope to speak to you soon!

Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
The head broke off
on August 31, 2024
Posted by: jjaven
from Fall River
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The One Blade was working good but then the top part broke
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, September 2, 2024
Hi Jjaven,

We're sorry to hear about your experience with your Philips OneBlade. We request that you please elaborate on your query in detail via social media so that we can assist you in a better way. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
I do love this razor.
on February 21, 2018
Posted by: DanG32
from Taylor, PA
Gender:Male
This is probably the best razor I have ever used, I'm not big on shaving (it's just too time consuming and labor intensive haha) but with the Norelco Oneblade I don't mind it at all. The Oneblade had me on easy street when it came to maintaining a well groomed face. That is until after having it for only two weeks I dropped it in the sink and the head broke off. The refills are a bit expensive so I can't just run out and buy another considering I still have some disposables left. I'm giving this review an overall rating of 3 stars only because the Oneblade wasn't durable enough to withstand being dropped in my sink. Other than that I do love this razor!
Pros: easy, less time consuming, clean shave
Cons: not very durable
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
not up to standard
on February 6, 2017
Posted by: wba6
from Jackson, TN, USA
Gender:Male
Verified Purchase:Yes
bought 2 dos ago and now won't charge; otherwise like it
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
very good for me
on November 3, 2016
Posted by: jason83
from Williston, ND 58801, USA
Gender:Male
i shave at least 3 times a week this razor is fast. what takes me 10 minutes to do with my mach 4 takes 2 minutes with this razor. I am impressed. It dont do a perfect job but i run my own business and am short on time so it is great to shave off a few minutes grooming in the morning.
Pros: fast, easy
Cons: leaves stubble
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Replacement blade suck.
on September 8, 2025
Posted by: MoCheek
Replacement blades are useless. They break with the slight pressure. I DO NOT RECCOMMEND!!!! Had the shaver about 2 months and all 4 blades simply broke. I'll have to buy a different shaver.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, September 9, 2025
Hello! We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Awkward Layout makes Prescision Difficult
on August 15, 2019
Posted by: ConsumerProducts
from Atlantic City
Gender:Male
This is my second Phillips trimmer within a month, and as a long time Phillips customer, I have to say that I'm really upset about their offerings.
Both tools were very expensive, and one is their flagship model... And yet even though it had dozens of features and attachments, both we're completely incapable of precision trimming.
What good is shaving all of the hair off, only to then need two more trimmers and a razor to finish the job?
I've been evaluating consumer products for the government for over 20 years, and I've always loved Phillips, but they missed the boat in the trimmer market.
Pros: reliable
Cons: will not do presicion work, awkward layout for trimming, poor visibility when tilted to use
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 19, 2019
Hi there, thanks for taking your time to write this review. We're sorry to hear that the product didn't meet up to your expectations and we like to get in touch and see how we can help a loyal Philips-fan like you. You can reach us directly via:

24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=FEMALE_DEPILATION_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN

1-800-243-7884
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays

We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Great product, horrible durability
on June 13, 2017
Posted by: Hoon
First off this is exactly what I wanted in a trimmer. I can cut close to a clean shave like cut, or trim a number of lengths dry or wet. I travel constantly for work and this allows me to not carry razors and cream. Unfortunately I have broken the heads time and time again, even with the little cover attached. You need to include a cheap plastic travel case for the whole unit and guards to eliminate breakage. With the high price of the heads and the frustration of opening my bag to see it inoperable, I am going to have to return to my old ways of razors.
I would recommend this to a friend!
Written by a customer while visiting philips.com
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