Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,232 Reviews)
Rating breakdown 1,232 reviews
5 Stars
853
4 Stars
220
3 Stars
56
2 Stars
37
1 Star
66
89%of customers recommend this product.
(
895 out of
1,008)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
1
Packaging sucks
on February 20, 2021
Posted by: Lab333
from Seattle
Gender:Male
I know folks don't want to lose products to theft but this is a crazy amount of packaging. Then there is no easy way to figure out how to get it out. I wound up cutting the package into 11 pieces to get it out. Still broke the replacement blade. I would avoid it or make the store open it for you.
No, I would not recommend this to a friend.
Response from philips.comBy PhilipsCare, February 22, 2021
Hi there,
Thank you for taking the time to write your honest review. We're very sorry to hear about the inconvenience you experienced with the packaging and appreciate you flagging this to us. We would like to take a closer look and see how we could assist you, as this is not the experience we wish for our consumers.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to write your honest review. We're very sorry to hear about the inconvenience you experienced with the packaging and appreciate you flagging this to us. We would like to take a closer look and see how we could assist you, as this is not the experience we wish for our consumers.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Great product but the guards break quickly
on July 24, 2019
Posted by: wwwilsun
from New York, NY
Gender:Male
I've bought 5+ one blades over the past few years (@philips see pic below). Product works well but the clip that holds the guards in place breaks very easily and will not remain on the blade. This is EXTREMELY frustrating as it falls off while trimming and has often left a spotty shave. After going through 4+ guards (#1) I looked online to purchase replacements. I refuse exorbitant price [redacted by Philips] for ONE replacement guard.
Cons: guards break often no realistic solution
Response from philips.comBy Philips Consumer Care, August 6, 2019
Hi there, thank you for flagging this issue with us here. We're more than happy to see what we can do as we agree these combs shouldn't give up on you so often. Could you perhaps reach out to us on Social Media (Facebook, Twitter or Instagram). Alternatively, you can reach out to us via our web page. Our team will be more than happy to help you over there. Hope to be in touch soon.
Written by a customer while visiting philips.com
Customer Rating
1
Poor quality and overpriced heads
on June 13, 2020
Posted by: Kansas83
from Kansas
Gender:Male
Shaving head broke in less than 2 months of light 1-2x times a week use. A top of the line disposalble razor like a Fusion is much more economical.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 15, 2020
Hi there, thank you for bringing this to our attention. We are sorry to hear that you have not found you experience with OneBlade satisfactory. We encourage you to reach out to us on social media to see if there is anything we can do to help.We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon.
Hope to speak to you soon.
Written by a customer while visiting philips.com
Customer Rating
1
Great idea. Terrible Quality/ Execution
on September 3, 2016
Posted by: Justflint
from Sarasota FL
Gender:Male
Upon purchasing the new OneBlade, I was beyond excited to finally have a solution for getting a close-but-not-TOO-close shave. The first use, was even better than I expected; thus leading me to believe that my search for an ideal groomer was finally over. However, upon second use (2 days later, with a full charge), there were quite a few instances where the blade tugged on the hair. Based on the estimation of needing the change the blade once every 4 months, I ¨knew¨ that it couldn´t be the blade already going dull. Today was my third use - or lack thereof; the blade is officially dull ALREADY. I have regular thickness hair, and have only used the instrument on my face, yet it is already dull after 2 uses.
So, there you have it. A wonderful idea, tainted by terrible quality and execution of blade design.
Pros: great idea
Cons: terrible quality, blade dull after 2 uses, blades far too expensive to replace 2x / month
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Blades break easily
on March 27, 2020
Posted by: Waist of money
from Florida
Gender:Male
I do not recommend this product. Blades break easily and it doesn’t give an equal shave.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 1, 2020
Hi there, thank you for taking the time to write this review. We are sorry to hear that this product did not live up to your expectation. This, of course, is not the experience we would like you to have and we would like to look into this further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
It broke in the first travel
on February 23, 2018
Posted by: BrenoJacomo
from Sao Paulo, Brazil
Gender:Male
I have a brand new device that broke in my first travel.
Pros: easy to use
Cons: it break easily
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Versatile shave in a compact razor!
on November 6, 2022
Posted by: TheDarkGnat
from Buffalo, NY
Gender:Male
[This review was collected as part of a promotion.] I have been a fan of the the Philips Norelco OneBlade line since the original came out. Hearing that PN released a new OneBlade made me extremely excited. The Philips Norelco - OneBlade Face w/360 is one of the most versatile compact electric razors I have ever used. The ability to rotate the blade in order to make shaving those hard to shave angles around ones beard is a game changer. No longer do I need to bend my arms at odd angles to get the perfect angle on the edge of my beard. Now every share results in a perfectly manicured beard. No longer do you need to have multiple guides. The one that comes with the OneBlade Face 360 allows you to change through five different lengths. As an added bonus, the OneBlade Face 360 shaves even closer than the original when using the blade with no guides attached. The Philips Norelco - OneBlade Face w/360 is a definite ten in my book.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Sleek design guarantees safe and easy shaving!
on December 5, 2017
Posted by: EPec714
from Long Beach, CA
Gender:Male
[This review was collected as part of a promotion.] I’m not really disciplined when it comes to shaving. It’s one of the things I procrastinate on until my facial hair gets unbearably uncomfortable. I’m not a fan of the whole process of putting shaving cream as it’s really messy. What I love about OneBlade is that I can use it anywhere without the use water or shaving cream. I love the design, because unlike regular razor, its safe design prevents burns/cuts. I also noticed that the skin feels really smooth after shaving. My skin was not irritated at all! I can be confident that ingrown hair won’t cause acne breakouts and shaving bumps. Highly recommended product!
**I received this product for free for testing purposes.
I would recommend this to a friend!
Written by a customer while visiting philips.com