Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,245 Reviews)
Rating breakdown 1,245 reviews
5 Stars
858
4 Stars
224
3 Stars
58
2 Stars
37
1 Star
68
89%of customers recommend this product.
(
903 out of
1,017)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
4
Haircuts Became Fewer
on November 20, 2022
Posted by: Girl Dad
Gender:Male
[This review was collected as part of a promotion.] The One Blade Face w/360 Trim, Edge & Shave was initially only for touch-ups, in between my bi-weekly haircuts but then I realized my haircuts became every 3 weeks because of the performance. I have sensitive skin and sometimes getting bumps from my old manual razors keep me at the barber shop more.
In the past, I had other shavers cutting my skin and the One Blade Face w/360 Trim, Edge & Shave doesn’t do that. The blade on the device is gentle where you only hear the buzzing sound, but you don't feel anything sharp hitting your skin. It’s powerful but won’t get you a bare shave like a razor blade will, but close.
I would recommend the One Blade Face w/360 Trim, Edge & Shave also because of the battery life, especially since it's rechargeable.
In the past, I had other shavers cutting my skin and the One Blade Face w/360 Trim, Edge & Shave doesn’t do that. The blade on the device is gentle where you only hear the buzzing sound, but you don't feel anything sharp hitting your skin. It’s powerful but won’t get you a bare shave like a razor blade will, but close.
I would recommend the One Blade Face w/360 Trim, Edge & Shave also because of the battery life, especially since it's rechargeable.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: kaykay23
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not even 3 months and it stopped working, I just cant believe it.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, November 20, 2025
Hello there.
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
- Philips Consumer Care.
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
- Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Roue
Verified Purchase:Yes
[This review was collected as part of a promotion.] The one blade does an adequate job. I still have to use a blade to shave under the chin.
Written by a customer while visiting philips.com
Customer Rating
1
Plastic stubble heads break easily
on November 9, 2018
Posted by: RuinedBeard
My #3 stubble head broke shortly after I bought the one blade and keeps popping off when I shave. This morning I ruined my beard when it popped off and I shaved a chunk of my beard off to the skin. Thoroughly annoyed. Cannot find a replacement part. Buy at your own risk.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, November 12, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco OneBlade comes with a two-year Warranty and an additional six months if you register your product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco OneBlade comes with a two-year Warranty and an additional six months if you register your product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
3
To expensive to continue using
on June 5, 2018
Posted by: twalkup17
Gender:Male
I do like it a an alternative to a standard electric shaver. However I have to shave pretty much every day, which means after 3-4 weeks it needs a new blade. It's just not worth the upkeep cost for me to continue using it any longer.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: JimRM
Gender:Male
Verified Purchase:Yes
I was very excited when this shaver was given to me as a gift. However, after reading the very poor instructions, I tried using the shaver & got nicked. I gave it another two tries with similar results before giving up on it. I'm going back to a straight razor, it's safer.
Pros: none
Cons: bad instructions, poor design results in nicks & abrasions
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
Good razor bad design
on October 21, 2018
Posted by: Tigerlynn
Gender:Female
My son loves this razor. Quick and easy. Dropped it one time and the blade holder broke.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
I need to return it
on March 27, 2020
Posted by: consumer advocate
Gender:Male
I'm glad Philips sent me a survey on the OneBlade as I've been meaning to return it. I found it to be an ineffective a electric shaver. I ordered it so I can alternate it with my number 1 choice for shaving- a cartridge razor. I am motivated to get a regular electric shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 1, 2020
Hi there, thank you for sharing your experience with Philips One Blade. We understand your frustration, however, we would like to point out that One Blade is not means to be used to achieve a close shave, but rather as a trimmer.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com