Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,259 Reviews)
Rating breakdown 1,259 reviews
5 Stars
866
4 Stars
225
3 Stars
60
2 Stars
39
1 Star
69
89%of customers recommend this product.
(
911 out of
1,025)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
2
Not what I expected, poor results after use.
on September 23, 2024
Posted by: Chalo U
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very fragile product, quality not great and results after use below expectations. Detailing not as per communication and advertising.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, September 23, 2024
Hi Chalo,
Thanks for sharing your feedback with us. We're sorry to hear that you’re experiencing issues with your Philips OneBlade. This is not the experience we wish you to have.
To help you get the best results, make sure to clean your skin before using the OneBlade. Place the blade flat on your skin to ensure full contact, and move it against the direction of hair growth. Use long strokes while pressing lightly for a comfortable shave. If you prefer, you can also use the OneBlade with shaving foam or gel, and it's great for use in the shower.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thanks for sharing your feedback with us. We're sorry to hear that you’re experiencing issues with your Philips OneBlade. This is not the experience we wish you to have.
To help you get the best results, make sure to clean your skin before using the OneBlade. Place the blade flat on your skin to ensure full contact, and move it against the direction of hair growth. Use long strokes while pressing lightly for a comfortable shave. If you prefer, you can also use the OneBlade with shaving foam or gel, and it's great for use in the shower.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: BrianxXx7
Gender:Male
Verified Purchase:Yes
Very happy with this product so far. It gets the job done.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Maximillian
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the shave I get from using the one blade. It is quick, easy, convenient and accurate. It’s very nice for touch ups on facial hair and and sideburns. I love how long the blades last too.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
It was okay when it worked
on September 13, 2024
Posted by: Kushvana
Gender:Male
Unfortunately, mine died after 2 months of use (using it 1 time per week). It worked pretty well the first time, but seemed to get worse with each use. Now the motor and battery are so weak making it useless.
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, September 18, 2024
Hi Kushvana,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Norelco OneBlade 360. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Norelco OneBlade 360. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Golfrock
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The razor is very easy to use and attachment is easy to install and works very well. Light weight and holds a charge well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: systemscram
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've owned a previous version of a one blade shaver, and this one is more quiet and compact than the old version. The connectivity is useful for battery life checking, but the blade tracking feature doesn't work well (especially if you accidentally turn on your OneBlade in your carry-on and it runs continuously for 120 mins, and it tracks that whole time as blade use. Also, a lockout feature to prevent inadvertently turning on the OneBlade would be helpful for travelers. Note: the Travel case included in the purchase is too big and bulky as a travel case.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: jjaven
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The One Blade was working good but then the top part broke
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, September 2, 2024
Hi Jjaven,
We're sorry to hear about your experience with your Philips OneBlade. We request that you please elaborate on your query in detail via social media so that we can assist you in a better way. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
We're sorry to hear about your experience with your Philips OneBlade. We request that you please elaborate on your query in detail via social media so that we can assist you in a better way. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Not worth the price. Does not give a close shave.
on August 31, 2024
Posted by: LMP73
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not effective. Cannot get a close shave. Cuts my skin
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, September 1, 2024
Hi there,
Thanks for taking the time to share your review regarding the Philips OneBlade. We are sorry to hear that you are not pleased with its performance.
Please follow these steps to get the best results. Clean your skin and place the blade flat on your skin to ensure full contact. Move the blade against the direction of hair growth. Make long strokes while pressing lightly. If desired, you can also use shaving foam or gel and it can also be used in the shower. Kindly note that the Philips OneBlade is designed to trim facial hair and stubble to create a clean look while also leaving your skin feeling comfortable. If you are looking for a close, clean every-day shave, we would recommend one of our dedicated Philips Face Shavers.
We hope this will improve your experience. However, if the issue still persists, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thanks for taking the time to share your review regarding the Philips OneBlade. We are sorry to hear that you are not pleased with its performance.
Please follow these steps to get the best results. Clean your skin and place the blade flat on your skin to ensure full contact. Move the blade against the direction of hair growth. Make long strokes while pressing lightly. If desired, you can also use shaving foam or gel and it can also be used in the shower. Kindly note that the Philips OneBlade is designed to trim facial hair and stubble to create a clean look while also leaving your skin feeling comfortable. If you are looking for a close, clean every-day shave, we would recommend one of our dedicated Philips Face Shavers.
We hope this will improve your experience. However, if the issue still persists, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com