Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,245 Reviews)
Rating breakdown 1,245 reviews
5 Stars
858
4 Stars
224
3 Stars
58
2 Stars
37
1 Star
68
89%of customers recommend this product.
(
903 out of
1,017)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
3
Don't bother with replacement blades
on November 29, 2020
Posted by: Jeff1234
Gender:Male
The product works great, but broke before I even needed replacement blades.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 29, 2020
Hi there Jeff,
Thank you for taking the time to write your review. We're happy to hear you liked it before it broke down. We understand your disappointment, but we're here to help! We'd like to look into it for you. Therefore, we'd like to invite you to reach out to our social media team at either Facebook or Twitter (@Philipscare). They will be happy to help you out and look into it for you. Take care!
Thank you for taking the time to write your review. We're happy to hear you liked it before it broke down. We understand your disappointment, but we're here to help! We'd like to look into it for you. Therefore, we'd like to invite you to reach out to our social media team at either Facebook or Twitter (@Philipscare). They will be happy to help you out and look into it for you. Take care!
Written by a customer while visiting philips.com
Customer Rating
1
Great feel, Terrible shave
on February 10, 2021
Posted by: Rifleman15
Gender:Male
I bought this with high expectations. The first time I shaved with it, I loved the feel of it on my skin, but it did an absolute terrible shave. It didn't get close to the skin and barely shaved anything on my chin and jaw.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 11, 2021
Hi there,
Thank you for sharing your experience here. We're sorry that the OneBlade did not live up to your expectation. Could you make sure the OneBlade is fully charged and thoroughly cleaned before every use? That can have an impact on the effectiveness. Also make sure to shave against the grain at the right angle. If that did not help, feel free to reach out to our social media team at either Facebook or Twitter (@PhilipsCare). Our colleagues there will be able to assist you. Take care!
Thank you for sharing your experience here. We're sorry that the OneBlade did not live up to your expectation. Could you make sure the OneBlade is fully charged and thoroughly cleaned before every use? That can have an impact on the effectiveness. Also make sure to shave against the grain at the right angle. If that did not help, feel free to reach out to our social media team at either Facebook or Twitter (@PhilipsCare). Our colleagues there will be able to assist you. Take care!
Written by a customer while visiting philips.com
Customer Rating
1
Garbage
on February 20, 2021
Posted by: TedCruz
Gender:Male
Cheap material. Frighteningly lightweight, and not compensating through durable material.
No, I would not recommend this to a friend.
Response from philips.comBy PhilipsCare, February 22, 2021
Hi there,
Thank you for taking the time to write your honest review. We're sorry to hear that you're not satisfied with the Norelco OneBlade. We would like to take a closer look and see how we could assist you, as this is not the experience we wish for our consumers.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to write your honest review. We're sorry to hear that you're not satisfied with the Norelco OneBlade. We would like to take a closer look and see how we could assist you, as this is not the experience we wish for our consumers.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Im disappointed with this product
on July 20, 2021
Posted by: Jeremy McCurdy
Gender:Male
Im disappointed with this product the charger does not fit properly so the razor does not hold a charge long enough to preform its designed task
Written by a customer while visiting philips.com
Customer Rating
3
I dont get all the hype
on July 26, 2021
Posted by: AB1970
Gender:Male
its just an ok shaver. nothing special. it took forever to get my replacement blades.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 28, 2021
Hi,
Thank you for taking the time to write a review. Sorry to hear of the time it took to get replacement blades, our apologies.
If we can offer any support to improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to write a review. Sorry to hear of the time it took to get replacement blades, our apologies.
If we can offer any support to improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great For Precision Beard Trimming.
on February 2, 2022
Posted by: MyMusik
Gender:Male
[This review was collected as part of a promotion.] Works great with beard sculpting and trimming those long hairs when I get lazy and allow too much time between shaves especially on my neck. Very precision. Excellent job of maintaining my face rug.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: mastertuff
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I find the ease of use of this product to be its star quality. Yes it gives a close shave but the ability to cut on both sides of the blade takes it over the top.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Blades they work just like the original kit they c
on January 23, 2023
Posted by: Girl Dad
Gender:Male
[This review was collected as part of a promotion.] I am a big fan of the Philips OneBlade electric razor and once receiving my replacement blades they work just like the original kit they came in.
This package includes two replacement blades and if used on a daily basics each blade last a minimum 4 months.
The Philips One Blade 360 is very simplistic to install. I don’t have to worry about nicks because it provides a close shave with no irritations.
I would highly recommend the trimmer and the replacement blades excellent razor for travel as well.
I would recommend this to a friend!
Written by a customer while visiting philips.com