Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,232 Reviews)
Rating breakdown 1,232 reviews
5 Stars
853
4 Stars
220
3 Stars
56
2 Stars
37
1 Star
66
89%of customers recommend this product.
(
895 out of
1,008)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Posted by: Louonyew
from Yuma
Gender:Male
Verified Purchase:Yes
Normally I don't like shaving, but I thought I'd try the One Blade, and I enjoy the simplicity of it, the smoothness, and control I have
with it. I am planning on buying several of these as gifts for friends, for I'm sure they will like it too. I recommend this product.
with it. I am planning on buying several of these as gifts for friends, for I'm sure they will like it too. I recommend this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
A bit defective.
on June 8, 2020
Posted by: Dantico13
from new york
Gender:Male
the machine works but the clip falls out. You cannot press against your face too hard beacause the blade uncljps. The locking mechanism is defected.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 11, 2020
Hi there, thank you for sharing your experience with the OneBlade. We're glad to hear that you're keen on its performance, but it's a pity that your blade won't stay properly attached. If you still need assistance, then please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Wishing you a nice rest of the week. Kind regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
I was REALLY excited to receive this product BUT..
on July 3, 2020
Posted by: Bigb350
from Oklahoma
Gender:Male
This model does not come with any type of charge I dictator on it. I had no idea that it would not or I would have looked at other models. The product is great but I’m very disappointed I have no way of seeing when it’s fully charged. HUGE disappointment in that department and wish I had known before the purchase.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 9, 2020
Hi there,
Thank you for taking the time to reach out. We're sorry to hear that you are not pleased because your OneBlade doesn't have a charging indicator. We understand that this is an inconvenience. However, when you plug your Oneblade in, an orange light appears on the charger and stays on continuously while the charger is plugged in. To make sure these OneBlade models are completely charged, always charge them for at least 8 hours. Charging the OneBlade for longer periods of time does not damage its battery or machinery. We hope that helps. If you need any further assistance then please feel free to get in touch via social media, so we can have a look. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Regards
Thank you for taking the time to reach out. We're sorry to hear that you are not pleased because your OneBlade doesn't have a charging indicator. We understand that this is an inconvenience. However, when you plug your Oneblade in, an orange light appears on the charger and stays on continuously while the charger is plugged in. To make sure these OneBlade models are completely charged, always charge them for at least 8 hours. Charging the OneBlade for longer periods of time does not damage its battery or machinery. We hope that helps. If you need any further assistance then please feel free to get in touch via social media, so we can have a look. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Regards
Written by a customer while visiting philips.com
Customer Rating
1
Not at all what they said; has minimal actual use.
on October 23, 2020
Posted by: Bikersmurf
from Atlanta, Georgia
Verified Purchase:Yes
I had high hopes for this product. No, I would not recommend it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 27, 2020
Hi there,
Thanks for your review here. We're sorry to hear that the OneBlade wasn't the right match for you. If there are any questions regarding the product, feel free to reach out to us on Social Media.
We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thanks for your review here. We're sorry to hear that the OneBlade wasn't the right match for you. If there are any questions regarding the product, feel free to reach out to us on Social Media.
We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
1
Doesn’t live upto the promises
on October 25, 2020
Posted by: Not so good
from Indianapolis
Gender:Male
The items takes so long to charge and loses charge quickly! Improvement needs to be done. I feel like I lost all of my money on this gimmick
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 26, 2020
Hi,
We're sad to see you're having some trouble your Oneblade, but thank you for sharing your feedback with us here.
For reference, when fully charged, the battery should last for about 45 minutes straight.
So for now, please check if it's fully charged and see if the run time corresponds to the above. If not, feel free to get in touch at any time via social media (Facebook and Twitter) or the contact page on our website.
One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
We're sad to see you're having some trouble your Oneblade, but thank you for sharing your feedback with us here.
For reference, when fully charged, the battery should last for about 45 minutes straight.
So for now, please check if it's fully charged and see if the run time corresponds to the above. If not, feel free to get in touch at any time via social media (Facebook and Twitter) or the contact page on our website.
One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Don't bother with replacement blades
on November 29, 2020
Posted by: Jeff1234
from Raleigh, NC
Gender:Male
The product works great, but broke before I even needed replacement blades.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 29, 2020
Hi there Jeff,
Thank you for taking the time to write your review. We're happy to hear you liked it before it broke down. We understand your disappointment, but we're here to help! We'd like to look into it for you. Therefore, we'd like to invite you to reach out to our social media team at either Facebook or Twitter (@Philipscare). They will be happy to help you out and look into it for you. Take care!
Thank you for taking the time to write your review. We're happy to hear you liked it before it broke down. We understand your disappointment, but we're here to help! We'd like to look into it for you. Therefore, we'd like to invite you to reach out to our social media team at either Facebook or Twitter (@Philipscare). They will be happy to help you out and look into it for you. Take care!
Written by a customer while visiting philips.com
Customer Rating
1
Great feel, Terrible shave
on February 10, 2021
Posted by: Rifleman15
from OH
Gender:Male
I bought this with high expectations. The first time I shaved with it, I loved the feel of it on my skin, but it did an absolute terrible shave. It didn't get close to the skin and barely shaved anything on my chin and jaw.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 11, 2021
Hi there,
Thank you for sharing your experience here. We're sorry that the OneBlade did not live up to your expectation. Could you make sure the OneBlade is fully charged and thoroughly cleaned before every use? That can have an impact on the effectiveness. Also make sure to shave against the grain at the right angle. If that did not help, feel free to reach out to our social media team at either Facebook or Twitter (@PhilipsCare). Our colleagues there will be able to assist you. Take care!
Thank you for sharing your experience here. We're sorry that the OneBlade did not live up to your expectation. Could you make sure the OneBlade is fully charged and thoroughly cleaned before every use? That can have an impact on the effectiveness. Also make sure to shave against the grain at the right angle. If that did not help, feel free to reach out to our social media team at either Facebook or Twitter (@PhilipsCare). Our colleagues there will be able to assist you. Take care!
Written by a customer while visiting philips.com
Customer Rating
1
Garbage
on February 20, 2021
Posted by: TedCruz
from Texas
Gender:Male
Cheap material. Frighteningly lightweight, and not compensating through durable material.
No, I would not recommend this to a friend.
Response from philips.comBy PhilipsCare, February 22, 2021
Hi there,
Thank you for taking the time to write your honest review. We're sorry to hear that you're not satisfied with the Norelco OneBlade. We would like to take a closer look and see how we could assist you, as this is not the experience we wish for our consumers.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to write your honest review. We're sorry to hear that you're not satisfied with the Norelco OneBlade. We would like to take a closer look and see how we could assist you, as this is not the experience we wish for our consumers.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com