Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,245 Reviews)
Rating breakdown 1,245 reviews
5 Stars
858
4 Stars
224
3 Stars
58
2 Stars
37
1 Star
68
89%of customers recommend this product.
(
903 out of
1,017)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
4
Good Safe Trimmer That Could Cut Closer
on February 25, 2020
Posted by: Bald-headed Dude
Gender:Male
I'm glad to have bought this trimmer as it is safe for sensitive skin and does a reliable job of cutting the hair above the surface. I find that the blades last longer than they recommend to replace and the performance has been very consistent with each use. My main concern/request is that Philips make an alternative blade that cuts at half the size of the lowest setting size (trimmer). This would essentially be a "zero" cut without worrying about irritating the skin. Any remaining hair would be minuscule and it would essentially make disposable razors obsolete. It would also be perfect for either bald-headed gentlemen or those preferring a cleanshaven look. This should be very doable with the right precision equipment to make the blades.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Missing Critical Feature
on September 25, 2018
Posted by: Luke0Cage
Gender:Male
They would have a men’s shaver winner if they sold a single, adjustable length stubble trimmer separately. If you buy the “higher” model that has it, you still can’t replace it if lost/broken.
Pros: nice blade/cut
Cons: multiple stubble length clip-ons instead of one, no multi-length/adjustable stubble attachment
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
worst razor I have ever purchased!
on April 21, 2020
Posted by: Kurt 59
Gender:Male
Bought the oneblade QP2520 last week. Tried it several times. Dry, wet, and with foam. It does not even ddeny my facial hair. Not much good as a trimmer either, won't cut mustache hair. Total waste of money!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 22, 2020
Hi there. Thanks for taking the time to write this review. We are sorry to hear that you did not have a good experience with the OneBlade, and understand your disappointment. Please know that the OneBlade is designed to trim your long facial hair for a clean look. If you are looking for a close, clean everyday shave, we would recommend one of our dedicated Philips Face Shavers. Also, for a better performance, we suggest to clean your skin before using the appliance, place the blade flat on your skin to ensure full contact, move the blade against the grain, and make long strokes while you press lightly.
If you have any further questions please do not hesitate to contact us via Facebook (@Philips) orTwitter (@PhilipsCare). We're available 24/7.
Kind regards,
If you have any further questions please do not hesitate to contact us via Facebook (@Philips) orTwitter (@PhilipsCare). We're available 24/7.
Kind regards,
Written by a customer while visiting philips.com
Posted by: Louonyew
Gender:Male
Verified Purchase:Yes
Normally I don't like shaving, but I thought I'd try the One Blade, and I enjoy the simplicity of it, the smoothness, and control I have
with it. I am planning on buying several of these as gifts for friends, for I'm sure they will like it too. I recommend this product.
with it. I am planning on buying several of these as gifts for friends, for I'm sure they will like it too. I recommend this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
A bit defective.
on June 8, 2020
Posted by: Dantico13
Gender:Male
the machine works but the clip falls out. You cannot press against your face too hard beacause the blade uncljps. The locking mechanism is defected.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 11, 2020
Hi there, thank you for sharing your experience with the OneBlade. We're glad to hear that you're keen on its performance, but it's a pity that your blade won't stay properly attached. If you still need assistance, then please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Wishing you a nice rest of the week. Kind regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
I was REALLY excited to receive this product BUT..
on July 3, 2020
Posted by: Bigb350
Gender:Male
This model does not come with any type of charge I dictator on it. I had no idea that it would not or I would have looked at other models. The product is great but I’m very disappointed I have no way of seeing when it’s fully charged. HUGE disappointment in that department and wish I had known before the purchase.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 9, 2020
Hi there,
Thank you for taking the time to reach out. We're sorry to hear that you are not pleased because your OneBlade doesn't have a charging indicator. We understand that this is an inconvenience. However, when you plug your Oneblade in, an orange light appears on the charger and stays on continuously while the charger is plugged in. To make sure these OneBlade models are completely charged, always charge them for at least 8 hours. Charging the OneBlade for longer periods of time does not damage its battery or machinery. We hope that helps. If you need any further assistance then please feel free to get in touch via social media, so we can have a look. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Regards
Thank you for taking the time to reach out. We're sorry to hear that you are not pleased because your OneBlade doesn't have a charging indicator. We understand that this is an inconvenience. However, when you plug your Oneblade in, an orange light appears on the charger and stays on continuously while the charger is plugged in. To make sure these OneBlade models are completely charged, always charge them for at least 8 hours. Charging the OneBlade for longer periods of time does not damage its battery or machinery. We hope that helps. If you need any further assistance then please feel free to get in touch via social media, so we can have a look. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Regards
Written by a customer while visiting philips.com
Customer Rating
1
Not at all what they said; has minimal actual use.
on October 23, 2020
Posted by: Bikersmurf
Verified Purchase:Yes
I had high hopes for this product. No, I would not recommend it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 27, 2020
Hi there,
Thanks for your review here. We're sorry to hear that the OneBlade wasn't the right match for you. If there are any questions regarding the product, feel free to reach out to us on Social Media.
We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thanks for your review here. We're sorry to hear that the OneBlade wasn't the right match for you. If there are any questions regarding the product, feel free to reach out to us on Social Media.
We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
1
Doesn’t live upto the promises
on October 25, 2020
Posted by: Not so good
Gender:Male
The items takes so long to charge and loses charge quickly! Improvement needs to be done. I feel like I lost all of my money on this gimmick
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 26, 2020
Hi,
We're sad to see you're having some trouble your Oneblade, but thank you for sharing your feedback with us here.
For reference, when fully charged, the battery should last for about 45 minutes straight.
So for now, please check if it's fully charged and see if the run time corresponds to the above. If not, feel free to get in touch at any time via social media (Facebook and Twitter) or the contact page on our website.
One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
We're sad to see you're having some trouble your Oneblade, but thank you for sharing your feedback with us here.
For reference, when fully charged, the battery should last for about 45 minutes straight.
So for now, please check if it's fully charged and see if the run time corresponds to the above. If not, feel free to get in touch at any time via social media (Facebook and Twitter) or the contact page on our website.
One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com