Customer reviews from hp.com
HP - 131A Standard Yield Toner Cartridge, 4/Pack (CF210AQ1) - Black/Cyan/Magenta/Yellow
Average customer rating
4.5
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
429
4 Stars
50
3 Stars
21
2 Stars
8
1 Star
38
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for HP - 131A Standard Yield Toner Cartridge, 4/Pack (CF210AQ1) - Black/Cyan/Magenta/Yellow
Posted by: John FM
from Tucson, Az
Verified Purchase:Yes
[This review was collected as part of a promotion.] The colors are not as bright as the hp printer I had for four years prior to this one.
No, I would not recommend this to a friend.
Features
3
Performance
2
Written by a customer while visiting hp.com
Posted by: GK Texas
Verified Purchase:Yes
The printer and toner have been reliable for several years, but when I had a toner cartridge go bad after only a couple months of use (perhaps 5% of the toner) there was no way to return/exchange. HP support was a bot, or based on the serial number of my printer which is out of warranty so there was no way to get support based on the failed cartridge and no way to talk to a human about it.
Response from hp.comBy Mary, HP Care, May 7, 2021
Hi there,
I am sorry that the cartridge went "bad" so early. That sounds irritating, but please know that we take your feedback seriously.
If you feel that it stopped printing because of a defect, you have the option to see about returning it. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
The toner cartridges have a good warranty. There is no time limit, but the cartridge can't be low. If it is past time for the HP Store purchases warranty, you can contact us about our toner warranty: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry that the cartridge went "bad" so early. That sounds irritating, but please know that we take your feedback seriously.
If you feel that it stopped printing because of a defect, you have the option to see about returning it. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
The toner cartridges have a good warranty. There is no time limit, but the cartridge can't be low. If it is past time for the HP Store purchases warranty, you can contact us about our toner warranty: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Dying for toner
from Utah
Verified Purchase:Yes
The first time I purchased toner it was delivered within a week. This time it was almost a month. Way too long to wait!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Leyton
from Holden Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have always bought HP cartridges because they are of high quality and deliver the number of printed pages they advertise
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: kimi m
from Midwest City, OK
Verified Purchase:Yes
The process of ordering my Toner Cartridges was easy, shipping was fast and cost is competitive.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: AA22
from Ann Arbor, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I always buy the HP brands even though they cost a fortune. HP brands do have better performance overall.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jamart
from Waterbury Ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have always been completely satisfied with the quality and value of your products.
Features
5
Performance
3
Written by a customer while visiting hp.com
Posted by: Ted G
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cyan cartridge lasts a long time even beyond the pages stated.
I would recommend this to a friend!
Written by a customer while visiting hp.com