Customer reviews from lg.com
LG - 24" FHD IPS 120Hz HDR10 Monitor with Slim Stand - 24U411A-B - Black
Average customer rating
4 out of 5
4
(1 Review)
Open Ratings Snapshot
Rating breakdown 1 review
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
Best Buy Privacy Policy
Customer Reviews for LG - 24" FHD IPS 120Hz HDR10 Monitor with Slim Stand - 24U411A-B - Black
Customer Rating
4 out of 5
4
Works great but where is the setup app?
on February 27, 2026
Posted by: CEAPeru
I bought this monitor yesterday. Assembly was easy and I was able to navigate through the setup. The image quality is great, however I am having trouble finding the configuration software.
Pros: Performance
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Response from lg.comBy LGMarch 3, 2026
Hello! We’re glad to hear your LG monitor was easy to set up and that the image quality is already impressing you. It’s great knowing the LG unit is off to a strong start for you. For the configuration software, many models use LG OnScreen Control, which you can download directly from our site here: https://www.lg.com/us/support/help-library/lg-monitor-onscreen-control-how-to-update-monitor-software--20154629827481 For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com