Customer reviews from tcl.com
TCL - S210W 2.1 Ch Soundbar with DTS Virtual:X and Wireless Subwoofer (2024) - Black
Average customer rating
4.5 out of 5
4.5
(31 Reviews)
Open Ratings Snapshot
Rating breakdown 31 reviews
5 Stars
20
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
1
96%of customers recommend this product. 
(
25 out of 26
)
Best Buy Privacy Policy
Customer Reviews for TCL - S210W 2.1 Ch Soundbar with DTS Virtual:X and Wireless Subwoofer (2024) - Black
Customer Rating
5 out of 5
5
And easy upgrade you won’t regret
on April 20, 2023
Posted by: CMBY
[This review was collected as part of a promotion.] We have been using this for about a month and we are absolutely LOVING this do it yourself, easy install surround sound. It seriously makes such a huge difference inside our condo and is great for both movies and music alike.
Written by a customer while visiting tcl.com
Customer Rating
5 out of 5
5
great sound
on August 28, 2023
Posted by: mdargee
from Lynwood, IL
[This review was collected as part of a promotion.] sounds really good, deep bass., easy pairing with Tv.
I would recommend this to a friend!
Written by a customer while visiting tcl.com
Customer Rating
4 out of 5
4
Great sound but low bass
on September 13, 2023
Posted by: Zerocool
from Farmington Hills Michigan
[This review was collected as part of a promotion.] Just bought this yesterday and I am loving it so far it's not perfect but for the price it's okay I wish the bass was louder far as just sound very clear perfect can here everybody talk perfectly My only problem is the bass is there just low I will say for the price is worth it and if you get it definitely turn on DTS virtual X 3D surround sound it really makes it pop without that the sound is kind of low.
I would recommend this to a friend!
Response from tcl.comBy Brandon TCL Customer Support, Brandon TCL Customer Support, September 13, 2023
Hi Mike, thank you for your review on our S210W soundbar and wireless subwoofer. We appreciate you taking the time to provide us with your feedback. We have taken note of this and have forwarded this on to the appropriate team members since at TCL we are always trying to improve. If you require any further assistance, please don't hesitate to contact us at https://support.tcl.com/contact-us. Best!
Written by a customer while visiting tcl.com
Customer Rating
3 out of 5
3
Ok but..
on January 5, 2024
Posted by: pike1612
from AL
Great Soundbar for the price however the "input announcements" when unit is powered on are INCREDIBLY ANNOYING. Please release a firmware to disable this annoyance. Thanks!
Response from tcl.comBy Brandon TCL Customer Support, January 5, 2024
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
3 out of 5
3
A really wild voice
on June 18, 2024
Posted by: Gedasi
from Detroit, MI
Nice design, pretty good sound, but one fatal flaw TCL has not fixed in over two years: when you plug it into HDMI (what most users will do) it yells "HDMI ARC" at full volume when you power the TV on. There is no way to disable this voice, and no way to reduce the volume. People have been begging TCL to fix this on the forums for years, and TCL refuses to acknowledge this is a problem (see the earlier review where they ask the user to reach out for help - TCL WILL NOT HELP, BECAUSE THIS VOICE CANNOT BE DISABLED) or point people to any sort of a fix. In short: buy anything else. This voice will end up driving you crazy.
Response from tcl.comBy Brandon TCL Customer Support, June 18, 2024
Hi Gedasi,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible.
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
3 out of 5
3
Ok Product
on October 11, 2024
Posted by: Debbie1981
from Independence, MO
[This review was collected as part of a promotion.] I like it better than my last one but it could be louder. Also I cannot get it to connect to the subwoofer which is annoying.
Response from tcl.comBy Josh, TCL Customer Support, October 14, 2024
Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to tclsocial@tcl.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
1 out of 5
1
Subwoofer does not connect
on August 10, 2025
Posted by: Jon13
[This review was collected as part of a promotion.] I’ve had it for barely a year and the subwoofer does not connect to the soundbar anymore wouldn’t recommend
No, I would not recommend this to a friend.
Response from tcl.comBy Alison TCL Customer Support, August 11, 2025
Hi Jon13,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your sound bar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
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