Customer reviews from otterbox.com
OtterBox - 20W Fast Charge USB-C PD Wall Charger - Black Shimmer
Average customer rating
4.4
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
56
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
8
81%of customers recommend this product.
(
44 out of
54)
Customer Reviews for OtterBox - 20W Fast Charge USB-C PD Wall Charger - Black Shimmer
Posted by: Ajshra
Verified Purchase:Yes
These power boxes in my opinion are more powerful and durable than any Apple branded box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Iris
Verified Purchase:Yes
Fast fast it was worth the money great charger for
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Connie B
Verified Purchase:Yes
Nice electrical cube for all my charging cords that are usb-c.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
One use
on March 18, 2023
Posted by: Techtitan
Used it once, literally once. Never worked again. Didn't even use it for a full charge either
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 20, 2023
Oh no! We're sorry to hear about this unusual situation with our USB-C Fast Charge Wall Charger. Were you using one of our Fast Charge Charger Cables with this wall charger? If not, we do not test our products with third party accessories so we cannot guarantee that they will work properly together. We apologize for any inconvenience this may cause.
If you are using one of our charger cables, we would be happy to help troubleshoot this with you. Just give us a ring at 1-855-688-7269 and one of our friendly Otters will help get this situation figured out.
Cheers,
OtterBox Customer Service
If you are using one of our charger cables, we would be happy to help troubleshoot this with you. Just give us a ring at 1-855-688-7269 and one of our friendly Otters will help get this situation figured out.
Cheers,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Posted by: Rtm201086
Verified Purchase:Yes
Excellent usbc charger. Great for travel and dependable
Written by a customer while visiting otterbox.com
Posted by: JoJo
Verified Purchase:Yes
I am very happy with the OtterBox charging units. I've tried a few, but these are by far the best.
Written by a customer while visiting otterbox.com
Posted by: LuLusMom
Verified Purchase:Yes
It seems sturdy. I do not know if its high speed because so far I have used on older model phones. The price was higher than most but hopefully that is due to excellent quality.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tony
Verified Purchase:Yes
Should receive a cable with the charger at this price.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Support, February 9, 2023
Hey there, Tony! We apologize for any confusion, but this product is only the Fast Charge Wall Charger and doesn't include a charging cable. We do have our Wall Charger Kits available that include the wall block and cable, as well as a wide variety of charging cables to choose from on our website. Please feel free to give our Otters a ring at 1-855-688-7269 with any questions or concerns.
Cheers,
OtterBox Customer Support
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com