Customer reviews from otterbox.com
OtterBox - 20W Fast Charge USB-C PD Wall Charger - Black Shimmer
Average customer rating
4.4
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
56
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
8
81%of customers recommend this product.
(
44 out of
54)
Customer Reviews for OtterBox - 20W Fast Charge USB-C PD Wall Charger - Black Shimmer
Posted by: Theresa R
Verified Purchase:Yes
Fast and works just as good as my Apple one that I had to give to my husband on his trip
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ChrisTheTrainGuy
Verified Purchase:Yes
I purchased this well-made charger as a dedicated “accessories” tool to charge all my various non-phone/tablet devices,such as rechargeable flashlights and Bluetooth enabled portable speakers. Buy it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Emma
Verified Purchase:Yes
So far, so good. I don’t know a lot about charging, especially the benefits of specific wall plug-ins, but my charging has been fast and reliable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
One use
on March 18, 2023
Posted by: Techtitan
Used it once, literally once. Never worked again. Didn't even use it for a full charge either
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 20, 2023
Oh no! We're sorry to hear about this unusual situation with our USB-C Fast Charge Wall Charger. Were you using one of our Fast Charge Charger Cables with this wall charger? If not, we do not test our products with third party accessories so we cannot guarantee that they will work properly together. We apologize for any inconvenience this may cause.
If you are using one of our charger cables, we would be happy to help troubleshoot this with you. Just give us a ring at 1-855-688-7269 and one of our friendly Otters will help get this situation figured out.
Cheers,
OtterBox Customer Service
If you are using one of our charger cables, we would be happy to help troubleshoot this with you. Just give us a ring at 1-855-688-7269 and one of our friendly Otters will help get this situation figured out.
Cheers,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Posted by: Val the Gal
Verified Purchase:Yes
Awesome Service!! Quick & Easy shopping, shipped to the home!
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Doesn’t work
on December 18, 2022
Posted by: Asht
Used once and doesn’t work. Absolute garbage. Do not buy
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Support, December 23, 2022
Oh no! We're so sorry to hear about this unusual situation. We definitely want our fast charging products to give you that speedy quick experience! We'd love to see what we could do to make this more positive. Please reach out to our friendly Otters at 1-855-688-7269, Monday-Friday, 8AM to 5PM (MT).
Written by a customer while visiting otterbox.com
Posted by: Tony
Verified Purchase:Yes
Should receive a cable with the charger at this price.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Support, February 9, 2023
Hey there, Tony! We apologize for any confusion, but this product is only the Fast Charge Wall Charger and doesn't include a charging cable. We do have our Wall Charger Kits available that include the wall block and cable, as well as a wide variety of charging cables to choose from on our website. Please feel free to give our Otters a ring at 1-855-688-7269 with any questions or concerns.
Cheers,
OtterBox Customer Support
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Joanne
Verified Purchase:Yes
Core functionality and necessity for items like this one! It is a staple in the household!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com