Customer reviews from emersonsmart.com
Emerson - SmartVoice 4-in-1 Dual Wall Plug, 30+ Voice Control Commands, No APP, No WIFI, 2 Outlets, 2 USB-A Ports, Timer - White
Average customer rating
4.7
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
8
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Emerson - SmartVoice 4-in-1 Dual Wall Plug, 30+ Voice Control Commands, No APP, No WIFI, 2 Outlets, 2 USB-A Ports, Timer - White
Customer Rating
3
Not Ideal for Noisy Rooms
on November 25, 2025
Posted by: Anonymous
The plug functions fine, but if there�s background noise (TV, kids, kitchen sounds), it struggles to hear the wake word. I ended up repeating myself a few times. I like the offline design, but the sensitivity could be better.
Response from emersonsmart.comBy March 24, 2026
Thank you for sharing your feedback. We apologize for the inconvenience. Background noises can make it hard for the microphone on the SmartVoice Wall Plug to pick up the wake word clearly. For the best results, we recommend using the plug in a quieter spot or further away from constant noise if possible. Thank you again for your support as we continue to improve the experience.
Written by a customer while visiting emersonsmart.com
Customer Rating
4
Bulky for Tight Spaces
on November 25, 2025
Posted by: Anonymous
It�s functional, but the plug is a little bulkier than expected. It covers part of the second wall outlet on slimmer plates, which was inconvenient in my small hallway outlet. A slimmer design would be more helpful.
Response from emersonsmart.comBy March 24, 2026
Thank you for sharing your feedback. We apologize for the inconvenience. We’ll share your suggestion for a slimmer design with our team for future improvements. Thank you again for your support as we continue to improve the experience.
Written by a customer while visiting emersonsmart.com
Customer Rating
5
No app/wifi/hub is a game changer
on November 20, 2025
Posted by: Anonymous
I previously bought some wall plugs that work with Alexa and let me say they were a PAIN to set up. Not too complicatied but complicated enough where I got frustrated. This plug from Emerson was so easy and simple, and I don't have to worry about whether my internet is up or down, it just works.
Written by a customer while visiting emersonsmart.com
Customer Rating
5
It really works
on November 18, 2025
Posted by: Anonymous
Wow � this plug is a game-changer. I plugged in a desk lamp and a fan, and just by saying �Hey Emerson, turn on,� they powered up instantly. No app, no Wi-Fi, no hub � just voice control and it works every time. The USB-A and USB-C ports are a bonus for charging my phone and tablet. Super easy setup and excellent reliability.
Written by a customer while visiting emersonsmart.com
Customer Rating
5
Great for privacy
on November 17, 2025
Posted by: Anonymous
I love how private this smart plug is. With offline voice recognition, I don�t have to worry about cloud-privacy issues or network outages. The plug is responsive within a couple seconds, and the dual-socket + USB output design makes it really versatile for both lamps and charging devices. Highly recommend for anyone wanting simple, private smart home control.
Written by a customer while visiting emersonsmart.com
Customer Rating
5
Setup was so easy
on November 17, 2025
Posted by: Anonymous
Setup was so simple � just plug and go. No need to install an app or connect to Wi-Fi. I assigned a wake word and now controlling lamps and small appliances is truly hands-free. The wake & sleep timer feature also comes in handy: I set the lights to turn off automatically at night. Great for folks who want smart home convenience without complexity.
Written by a customer while visiting emersonsmart.com
Customer Rating
5
Hassle free offline setup
on November 15, 2025
Posted by: Anonymous
This is the most hassle-free smart plug I�ve used. The voice recognition works consistently (as long as you�re within ~13�16 ft), and the fact that everything is processed offline gives me peace of mind. I used it to control a small heater and a lamp � both switched on/off perfectly. USB charging is a convenient extra. Worth every penny.
Written by a customer while visiting emersonsmart.com
Customer Rating
5
No headaches
on November 12, 2025
Posted by: Anonymous
Excellent product! Two AC outlets plus USB-A and USB-C outputs make it super flexible for lamps, fans, chargers � whatever you need. I love the option to control multiple plugs as a group or individually with different wake words. Perfect for automating daily routines. Installation was plug-and-play, no fuss, no setup headache.
Written by a customer while visiting emersonsmart.com