Customer reviews from intexcorp.com
Intex - Round Above Ground Pool Set w/ Pump
Average customer rating
3.9
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
8
4 Stars
5
3 Stars
1
2 Stars
1
1 Star
2
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for Intex - Round Above Ground Pool Set w/ Pump
Customer Rating
1
Bad liners, poor craftsmaship, buyer beware!
on May 20, 2024
Posted by: JM93
from Atlanta
Gender:Male
Just finished set up and the liner is poorly manufacured. Matetial is ok, but the seams are not done well and will probably leak. Even if they don't leak it will be impossible to clean. I just hope they don't rupture and cause a flood!
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, September 23, 2024
We sincerely apologize for the issues you've experienced with your Ultra XTR® Frame Pool liner. Your feedback is important to us. Please contact our customer service team via chat at intexcorp.com or call 310-549-8235 for further assistance.
Written by a customer while visiting intexcorp.com
Customer Rating
2
Not a happy customer
on April 30, 2024
Posted by: Sam
from Pittsburgh, PA
Gender:Female
I bought the XTR 18x52 in 2021. We noticed during the first year the pump doesn’t operate as good as it did when first opening. To get it to filter how it should, you have to push down and hold the lever if you want a full filter which Is obviously Unfeasible. For the past 2 years we’ve had to purchase new hoses (from pool to filter) as they keep snapping when we put them back on after each year. I am very disappointed as this has now cost me additional money, wasted my water to fill the pool, as well as chemicals to open the pool.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, September 23, 2024
We're sorry to hear about your experience with the Ultra XTR® Frame Pool. Your feedback is important to us. Please contact our customer service team via chat at intexcorp.com or call 310-549-8235 for assistance. We’re here to help!
Written by a customer while visiting intexcorp.com
Customer Rating
1
What a joke!
on April 29, 2024
Posted by: C.Keefe
Absolute worst customer of any company I have ever called! They are unable to understand English and just keep replying they they understand yet continue to ask me the same question over and over !
Response from intexcorp.comBy Intex Consumer Service, September 23, 2024
We're sorry to hear about your experience. We strive for better service and appreciate your feedback. Please contact our customer service team via chat at intexcorp.com or call 310-549-8235 for assistance. We're here to help!
Written by a customer while visiting intexcorp.com
Customer Rating
5
Awesome Pool
on June 21, 2022
Posted by: Heather Racca
Let me start by saying, I was shopping for in-ground pools. However, with the quotes I was getting (75-90K) I knew I wouldn't be getting one this summer. So, I started shopping for ground pools and found this one. It has held up like a champ. It says ready for water in 60 minutes... not for us. It did take longer than 60 minutes to get it together. You have to fight a little with it to get the final connection together if you're not careful to get the spacing just right at the other connection points. Once that was done it was a breeze. It does take at least 2 adults to put up. My 12-year-old son and I tried on day 1 and let's just say I had to call for help. On day 2 we had it up and started filling it with water. This is where it helps to have 2 people to smooth out the wrinkles. With one inside the pool on your hands and knees pushing outwards while the other is outside the pool pulling from the bottom. It went smoother and we had ALL the wrinkles out within an hour. My grandkids and kids have both enjoyed it. I would buy this pool again. Best part the kids didn't have to wait another summer to swim. This is a great option if you don't want to finance or pay upwards of 80K for an inground pool right now. It has been super easy to maintain. I did upgrade the pool ladder because the one it comes with didn't feel sturdy enough. I love the sand filter, super easy to clean and it keeps the pool crystal clear. Also, no need for a pool heater here in Texas. Our water has been a constant 90 degrees already. I wish I could purchase a shade that attaches to the pool because we don't have any trees to shade the pool from this Texas heat. I've looked at other shade options, however, it would ne nice to keep everything Intex brand. I did buy the Intex 28005E ZX300 Deluxe Automatic Pool Cleaner and love it. It gets all the grass from the bottom. I also got the Intex 29080E B00GSPHTLY Foot Bath Pool Ladders and it works well in catching the grass from the kiddos feet. Intex I hope you are reading these... Do you see the pattern? All Intex, that is why I wish you all made the canopy shade for my pool. Hint Hint
Written by a customer while visiting intexcorp.com
Customer Rating
4
Intex Pool
on May 3, 2019
Posted by: UnreelSkip
We are so happy! We had an Intex EZ SET pool for a few years and decided to upgrade. This was easy to install and the pump is A+ so far. Looking forward to many years of fun in this pool.
Written by a customer while visiting intexcorp.com
Customer Rating
4
Fun in the sun!
on May 2, 2019
Posted by: Jenny
So excited with our new pool! Our family is so excited to try it. We built our pool in our back yard last weekend. Looking forward to filling it with water!! Summer here we come!! :)
Written by a customer while visiting intexcorp.com
Customer Rating
5
Great Set Ultra XTR
on May 2, 2019
Posted by: Luz Castellanos
This pool set is awesome and easier to set up than I thought! Will definitely be enjoying this set this summer.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Great pool
on May 2, 2019
Posted by: Collin
This is an amazing pool!! The pool overall holds up very sturdy and great quality I can tell it will last a long time. and since it's getting warmer I couldn't be happier with my purchase! I highly recommend this pool!
Written by a customer while visiting intexcorp.com