Customer Reviews for Intex - 15-foot x 42-inch Easy Set Inflatable Above Ground Swimming Pool with Pump - Blue
Customer Rating
1
Disposable pool
on July 18, 2025
Posted by: Unhappy customer
We only used the pool for one summer and went to put it back up this summer and it has several pin holes in the liner. I was told that it was under warranty and I would receive a replacement. After not receiving an email I contacted them and was told that it was of warranty. Would not recommend this product.
Response from intexcorp.comBy Intex Consumer Service, September 15, 2025
We’re sorry to hear about the issues with your pool liner. For product support and assistance, please contact us via chat at intexcorp.com or by phone at 310-549-8235.
Brand new pool with a defective part. Not allowed to return to store . Have tio wait 25 days for defective part replacement
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, July 10, 2024
We apologize for your experience. Once your claim with the required documentation is submitted, processing typically takes 2-3 business days, with an additional 7-10 business days for transit. Please note that any errors in claim submission may cause delays. We appreciate your patience and understanding.
Delivery was fast, even if we are in Canada. The pump does look cheap, but you won't break the bank to replace it. Filters are really easy to change. Great pool for the kids and the adults. The water warms fast if it's sunny outside. Easy maintenance.
The hardest part to setting up this pool is keeping the wrinkles out of it while it fills. Forget trying to do that after there is more than an inch of water in it. After that, you let the water and the sun do the rest
No hose clamps and No strainer which we are unable to clean pool. Not happy with this pool. We have had 4 Intex pools over the years and have not had these problems. Intex dropped the ball.