Customer reviews from intexcorp.com
Intex - 18' x 48" Inflatable Round Above Ground Pool Set
Average customer rating
3.9
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
8
4 Stars
2
3 Stars
3
2 Stars
2
1 Star
1
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for Intex - 18' x 48" Inflatable Round Above Ground Pool Set
Customer Rating
5
Great Buy
on June 7, 2026
Posted by: Sinsan
from North Carolina
Gender:Female
We’ve had this pool for 4 years and it’s been wonderful. The setup was tedious, and a perfectly level ground is crucial. We watched all the YouTube videos and spent a ton of time preparing the surface. It still collapsed the first we filled it with water. We took it back down, graded the area again, used stronger supports for the legs, and the second time was a charm. It’s been through hurricanes, straight line winds, and cold winters with no sign of wearing out. Edit: We did upgrade the filter because all the reviews said the filter it comes with is not powerful enough.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, June 30, 2026
Thank you for your 5-star review! We’re glad to hear your pool has provided 4 years of enjoyment and held up through the seasons. We appreciate you sharing your setup experience and are happy to know it’s been a great fit for your family.
Written by a customer while visiting intexcorp.com
Customer Rating
2
There Soft Water Systems don't last!!!
on June 2, 2026
Posted by: Becky
from Kingman, AZ
Gender:Female
I bought this pool in 2022. The pool is still good and I am hoping for 2 more seasons (this summer and next) before having to replace the frame. The bottom of metal legs are rotting from rust (probably a good idea to use rust resistant paint on the bottom of the legs. The white plastic cuffs are denigrating probably from the Arizona heat and sun. But most infuriating is the salt water system don't last. The first one lasted 3 seasons than stop producing chlorine and was flashing low salt which inaccurate. I did all of the suggestions serval times, even cleaning the build up of white stuff on the blades which was about a tablespoon, but it still didn't work. I bought another Intex system for a bigger pool . It only worked last season, with it doing the same exact thing. It had very little build up only 1/4 a teaspoon. I am turning the pool into a chlorine pool. Don't buy their soft water systems!!!
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, July 1, 2026
Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with the saltwater system and pool components, and we appreciate you sharing your experience. Please contact our Customer Service team at intexcorp.com or 310-549-8235 for assistance.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Excellent!
on February 26, 2026
Posted by: Dkrassoi2001
from Staunton, VA
Gender:Female
We've owned intex pools since early 2000. Our last one was the 12x24' XTR. We have zero complaints. Used it for 5 years until we decided to upgrade to a larger one this year. It upsets me to see the 1 star reviews because they are people who simply just did NOT install correctly. Yes, the corners move in and out, they are designed to but if installed correctly there's not a problem. After 5 years....zero issues, zero regrets.
Response from intexcorp.comBy Intex Consumer Service, February 26, 2026
Thank you for being such a loyal Intex customer since the early 2000s! We truly appreciate you sharing your expertise and clarifying that the corner movement is a functional part of the XTR's design. It’s wonderful to hear your last pool provided five years of "zero issues" before your upgrade to a larger model.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Perfect, Small Space, Above Ground Pool!
on September 19, 2025
Posted by: bhegerty
Gender:Female
I've had this pool for the past five years, and it’s been a breeze! I did add a salt water chlorinator and upgraded the sand filter after two years. The liner, metal frames, and flaps have held up great, and Intex has always been quick to fix any issues I’ve had. I did buy a new liner for next year because my current one is starting to fade, but that’s just a personal choice. Overall, the liner is still in fantastic condition. I would highly recommend this pool to anyone wanting a small space, above ground pool, that can be taken down every year if you want to.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, September 22, 2025
Thank you for your wonderful review! We’re glad the pool has held up well over the years and that you’re enjoying it.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Horrible
on May 27, 2025
Posted by: PoolFam
Gender:Female
Horizontal poles split in first set up. The metal is thinner and lighter than previous pools. I tried emailing but no response from Intex.
Response from intexcorp.comBy Intex Consumer Service, June 17, 2025
We’re sorry to hear about the issue with the horizontal poles and understand how disappointing this is. Please contact us for assistance at 310-549-8235 or via chat at intexcorp.com. We’re here to help and appreciate your feedback.
Written by a customer while visiting intexcorp.com
Customer Rating
3
Great pool, weak filter
on August 2, 2024
Posted by: Jeannie
from Florence,SC
Gender:Female
We love the pool over all. The set up instructions could have better clearer. The sand filter is the problem. It loses its strength or force after couple of hours
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, August 14, 2024
Thank you for your feedback. We’re glad you love the pool but sorry to hear about the filter issue. We appreciate your input on the setup instructions and will take it into account for future improvements.
Written by a customer while visiting intexcorp.com
Customer Rating
3
Average pool. Cheap parts
on May 31, 2024
Posted by: sinus_cackle
from Texas
Gender:Male
The pool itself is pretty nice. I do wish the warranty covered more than just the frame and pool liner as we've had to replace several hoses and fittings over the three summers that we've had the pool (this will be our fourth summer). We have been taking it down every year, but plan on winterizing from here on to save water (we're in the south anyways). Not sure if taking it down and storing it is better or worse for the components (despite proper long term storage maintenance), but we'll see.
The liner has held up very well, but I can't say the same for the frame as it is rusting in places despite all of the advertisement concerning their anti-rust coating. Not anywhere to the point of concern, mind you, but after the first summer we noticed rust when taking it apart, so... maybe it's better than their cheaper pools, but it still rusts pretty quickly.
The pool cover tore above an eyelet (where the string goes through to tie it down) within the first summer as well, then over the next two summers the seams would produce more holes, then last year we left it up a touch longer than we typically do, but without water. The cold weather (not that cold, though) did not mesh well with the pool cover and it just tore to pieces. So, that thing is a complete dooker and I would recommend replacing it with a nice high quality tarp instead.
The ground tarp that ships with this pool can immediately put into recycling/garbage as it is very cheap, will become brittle and will shred to pieces from a light breeze in a matter of weeks. It didn't last through the first summer.
Some of the plastic bits for locking the legs into the frame, the frame collars and little button things are also cheap, will become brittle and break over time, too. The theme seems to be "make a good pool liner, a pretty good frame, then just go real cheap on everything else". Granted, the pump has thus far done its job without issue.
Overall, it's not a bad pool, but it's not amazing, either. I've seen it priced around a grand at its lowest, usually post-summer. That's not a bad price to pay for it.
Response from intexcorp.comBy Intex Consumer Service, July 10, 2024
We're sorry to hear about your experience with our pool. Your input helps us improve our products for the future. We understand your concerns regarding the components and appreciate your feedback.
Written by a customer while visiting intexcorp.com
Customer Rating
2
Hose Design
on August 7, 2023
Posted by: DIANA Gaal
The new hose design is the worst!! Worked so well before. This will keep me from buying again.
Written by a customer while visiting intexcorp.com