Customer reviews from intexcorp.com
Intex - Prism Frame Above Ground Pool w Pump
Average customer rating
4
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
10
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
3
89%of customers recommend this product.
(
8 out of
9)
Customer Reviews for Intex - Prism Frame Above Ground Pool w Pump
Customer Rating
5
Pretty much maintenance free other than the bugs a
on July 3, 2025
Posted by: Scott 58
I've had this 3 years with no problems, best thing I bought
Response from intexcorp.comBy Intex Consumer Service, August 27, 2025
Thank you for your feedback! We’re glad to hear you’re enjoying your Intex product and appreciate you sharing your experience.
Written by a customer while visiting intexcorp.com
Customer Rating
3
Leaking Liner
on June 18, 2025
Posted by: Wellhead
from Canada
Gender:Male
We purchased this pool 20' X 52' in March 2025. There were leaking issues with the liner. We immediately contacted Intex. They completed the warranty documentation and shipped a new liner from California to Canada. We received the new liner in approximately 10 days. The new liner is up and so far working fine. It remains to be seen how our summer will progress since this is the first Intex we have used. Thank you Intex for providing professional service to this customer. We would highly recommend this company. We will update review after we have used it for a year.
Response from intexcorp.comBy Intex Consumer Service, September 18, 2025
Thank you for your feedback! We’re glad we could assist with your liner replacement and appreciate your kind words about our service. We hope you enjoy a great summer with your pool!
Written by a customer while visiting intexcorp.com
Customer Rating
1
Overall Disappointed
on November 25, 2024
Posted by: Aguagirl
from AZ
Gender:Female
Very disappointed this time. Pool liner lacks The dorability Of yrs prior. Leaks at lower seems as well as vertical, water Leaking along entire rim. On my 3rd Filter/Pump, Poles rusting. Lasted less then 3ys. I live in an ideal climate my Intex Pools prior lasted over 7yrs the liner was much thicker and durable.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, December 12, 2024
We’re sorry to hear about your experience. It’s disappointing when a product doesn’t meet expectations. We value your feedback and will use it to improve our products for the future. Thank you for sharing your concerns.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Quick Set-Up & Enjoy!
on July 24, 2023
Posted by: CookieMomma
from Louisiana
[This review was collected as part of a promotion.] The hardest thing about this pool was waiting for it to fill-up with water before getting in to beat the heat. I would suggest getting the top ring together before doing the sides because it all come together very snug and secure, and it made it a little easier to get it attached towards the end of set up. Other than that, the pool is amazing, it comes with everything and more ti be complete and ready to swim.
I would recommend this to a friend!
Written by a customer while visiting intexcorp.com
Customer Rating
4
Easy set!
on July 20, 2023
Posted by: Shejane80
from Puryear,TN
Gender:Female
[This review was collected as part of a promotion.] This 20 foot pool has impressed me! I was skeptical on the size, but definitely big enough for my kids to play and have room. The pool was easy to assemble and comes with simple instructions. Over all the pool is sturdy and the pump works well. The liner is thick and well made. Very durable!
I would recommend this to a friend!
Written by a customer while visiting intexcorp.com
Customer Rating
5
LOVE this pool
on July 17, 2023
Posted by: Tara43
from Lake Wylie, SC
Gender:Female
[This review was collected as part of a promotion.] I recently got the Intex 20'x52" prism frame premium pool set and I absolutely love it!! The pool is made with puncture resistant material and is also enhanced with strong powder coated steel tubing. The filter that comes with this pool works great and does a great job of keeping it clean. The best part about this pool is that it's T post design makes putting up the pool a piece of cake! After the ground was level it took less than an hour for my husband and I to put up the pool. My family loves it!
I would recommend this to a friend!
Written by a customer while visiting intexcorp.com
Customer Rating
5
Easy to set up!
on July 11, 2023
Posted by: Scubaslim
from Upstate NY
Gender:Male
[This review was collected as part of a promotion.] We purchased this pool and glad we did. It is huge and very easy to set up. It took about an hour to set up.
I would recommend this to a friend!
Written by a customer while visiting intexcorp.com
Customer Rating
5
Fun For The Whole Family!
on July 11, 2023
Posted by: Anonymous
from Milwaukee, WI
Gender:Female
[This review was collected as part of a promotion.] We have had a multitude of hot summer days and this pool has been so refreshing to have! It's big enough so that the pool never gets crowded, even when we invite friends to join in the fun and cool off. It's been a wonderful way to get everyone together and spend quality time.
The set up was straight forward. It wasn't hard to put together with the clear directions it came with. All in all, it took just over and hour from out of the box to starting to fill it up. We have had no issues at all with it and think we will be enjoying this for at least a few more years. Great quality and value. I am so happy with it!
The set up was straight forward. It wasn't hard to put together with the clear directions it came with. All in all, it took just over and hour from out of the box to starting to fill it up. We have had no issues at all with it and think we will be enjoying this for at least a few more years. Great quality and value. I am so happy with it!
I would recommend this to a friend!
Written by a customer while visiting intexcorp.com