Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
4
on July 27, 2024
Posted by: TDGJ
from Ohio
I live the Roku produ t EXCEPT that I keep having to buy new remotes. The volume control has gone out on three remotes so far. This feature needs to be fixed!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Review Roku
on July 27, 2024
Posted by: David Weiser
from Delaware, Ohio
I bought this recently and already have error message popping up on screen
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 30, 2024
Hi David, thanks for taking the time to share. What is the specific error code you are encountering? Please visit us online to contact our customer support team at support.roku.com/contactus so that we can assist. Your satisfaction is our priority. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on July 27, 2024
Posted by: JoMac
from Upper Chichester, PA
I bought this about a month ago. Very easy to set-up, connect to the TV, and pair the remote to the TV. My husband and I absolutely love this product!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
pretty nice
on August 1, 2024
Posted by: PACOSTEVE7
from Las Vegas Nevada
The roku i bought is working great and hasn't broke on me. its been about 2 months since I bought it. Just that once in a while the sound button stops working for a few minutes
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Roku remote
on August 14, 2024
Posted by: Cindra Lake
from Clio Mi 48420
Button on my remote on side does not work very well. A lot of the time when you press it will not turn volume up or down and you have to keep messing with it to move.
Written by a customer while visiting roku.com
Customer Rating
4
on August 17, 2024
Posted by: Rucksr
from Texas
Very pleased. Great picture. Only downside is no way to record programs.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
just ok
on September 3, 2024
Posted by: Loretta
from oregon
The device disconnects from the remote on regular basis. what a pain. the last device I purchased the roku stick, last only a few months.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, October 1, 2024
Hey Loretta, thanks for taking the time to share. We’d be glad to assist you. This issue may lead to insufficient power supply to the device. Ensure that the video cable is securely connected to the back of your Roku. Additionally, try connecting it to a different HDMI port on your TV and adjust the input source accordingly. In some cases, the USB power provided by the TV is not sufficient to power the device that’s why consider connecting it to the wall outlet. If the issue persists, you can try to plug it into a different television to see if it makes any difference. If you need further assistance, you can contact us at https://support.roku.com/contactus. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Really works well
on September 15, 2024
Posted by: Bob40
from San Diego, CA
I bought this unit that has dual Wi-Fi frequencies to replace an older single frequency unit. With a later generation CPU and 5 Ghz Wi-Fi the new unit is much faster. Very pleased with the update.
I would recommend this to a friend!
Written by a customer while visiting roku.com