Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
2
Disappointment
on July 18, 2024
Posted by: RobertD
from Hastings, MN
I have purchased 3 Roku products. I'm happy with the other two but this one doesn't control the TV volume, mute, or power-on buttons. The others do. Maybe I didn't set it up right? No issue with the other two though in set up.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, November 8, 2024
Hello, Robert. We appreciate you choosing our products and sharing your thoughts with us. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please get in touch with us through our website at https://support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great product easy setup
on July 18, 2024
Posted by: Daniel
from Houma la
Man this thing is great it closes up the TV so much better than cable it's unbelievable the sound is even more impressive I mean it's clear as long as you get strong internet and it works fine some of the apps are a little expensive but what can you say it's still cheaper than cable
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Wish I'd gotten it sooner
on July 18, 2024
Posted by: swinfield89
from USA
We were having trouble with the gaming console we previously used for streaming our movies and TV. At this price, I didn't think a Roku device could compare, but it's actually more user-friendly and we haven't noticed any decline in streaming quality. No complaints!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Volume buttons
on July 18, 2024
Posted by: Davet
from Pa
The only problem I encounter are that I would like the volume. and mute buttons on front instead of the edge . I constantly change volume or mute accidentally because of their position.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku is better than Cable
on July 19, 2024
Posted by: Sunland12
from Sunland, CA
Roku has been a great alternative to the high cost of other TV providers
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Must Have
on July 19, 2024
Posted by: Snuz98
from Houston, TX
I cut the cable and now just love using Roku for all my television viewing. Does everything my cable remote did and more. Can’t live without it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love, love, love!!!!!!!!!!!!!!!!!
on July 19, 2024
Posted by: CLA123
from Arlington, WA
Purchasing Roku was one of the best things I've ever done!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
More stuff to chose from!
on July 19, 2024
Posted by: Anonymous
from Port Orange, FL
I was a little timid at first, but, even though it's been slow, I'm getting the hang of it! So glad I made the move!
I would recommend this to a friend!
Written by a customer while visiting roku.com