Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5 out of 5
4.5
(2,728 Reviews)
Open Ratings Snapshot
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product. 
(
1,538 out of 1,768
)
Best Buy Privacy Policy
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5 out of 5
5
Great product
on June 27, 2024
Posted by: Skygodess3
from Viera, FL
I love this product and it was easy to set up, I am very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Still getting us to the Roku.
on June 27, 2024
Posted by: Shirley
from Holly Hill FL
So far we are happy. This new for us. Trying to get away from high cable bills.
I would recommend this to a friend!
Response from roku.comBy Roku Customer AdvocateJuly 31, 2024
Hi Shirley, thanks for being a fan of Roku! We’re grateful you are happy with the Roku platform and value your feedback. We want to help; there are ways to watch content for free. Here’s a helpful FAQ: https://support.roku.com/article/208756428.

In addition, here are the best-streaming alternatives to cable: https://www.roku.com/blog/cable-alternatives. Happy Streaming! Roku Customer advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Awesome channels
on June 28, 2024
Posted by: Laurie
from Ohio
I bought this to hook up my 2nd tv cause I love the features it has
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Bought a Roku
on June 28, 2024
Posted by: JohnM74
from Louisiana
I bought the Roku for my camper since we don’t have a smart TV. It worked fine for us. My only drawback is I can’t access my Dish Anywhere on the Roku which is very disappointing. I can access it with an older Amazon Firestick so I will have to continue using the Firesrick to access my Dish. If I had known Roku couldn’t deliver my Dish Anywhere, I would not have purchased it. Having said all that what I can access on Roku is very good quality.
I would recommend this to a friend!
Response from roku.comBy ElmerRoku Customer AdvocateOctober 22, 2024
Hi John, thank you for your continued support. We want to inform you that Dish Anywhere is no longer accessible on the Roku platform. We appreciate your understanding regarding this matter. If there is anything we can assist you with, please don't hesitate to reach out.
Thanks!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great and simple
on June 28, 2024
Posted by: Ang71
from Picayune, MS
We have enjoyed our ROKU from day one!!! Best thing we ever did!!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy setup
on June 28, 2024
Posted by: scclinda
My Roku has worked reliably and done just what I needed it to do.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Overall, a really good product.
on June 29, 2024
Posted by: DanC
from Plano, Texas
I bought this about a month ago and overall, I think it is a really good product. One annoying thing keeps me from rating it a great product. If I am watching live TV and "not" streaming through the device, it will unexpectedly turn off the TV. The only way to stop this is to unplug the Roku device when not in use. If not for this one thing, I would definitely give it a 5 star rating.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Great variety, remote sucks
on June 29, 2024
Posted by: Ezduzit86
from Waterbury, Ct
Bought and installed my new Roku about 4weeks ago. Very pleased with the ease of setup. I'm impressed with the amount of channels and apps available. My only issue is with the remote. Not only is it too small, but the lack of lighting on the keyboard is frustrating. The buttons could be larger and perhaps re-assigned locations. The side buttons are very inconvenient as every time I try to use the face buttons, I end up muting my program. Having said that, my Roku experience has been excellent! But please fix the remote (and send me a new one!)
I would recommend this to a friend!
Written by a customer while visiting roku.com
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