Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Very easy to setup and use.
on January 3, 2024
Posted by: Christine54
from Richmond Hill, Ga
I bought this a little over a month ago and absolutely love it! Should have gotten it a long time ago. I have a tv that has streaming services built in my tv but I am going to buy a 3rd Roku for that tv also.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Good but malfunctioning
on January 3, 2024
Posted by: Hartl23
from Winchester, KY
Bought a month ago and the remote is malfunctioning with the volume. Probably returning it soon.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 10, 2024
Hello, Hart’23. Help has arrived! You can try resetting your Roku remote to ensure efficient communication between it and your Roku streaming device, First, check that your batteries are aligned correctly and there's no debris blocking the path. Try to restart your Roku device by going to Home > Settings > System > Power. If you don't see Power, go to System Restart. If you still facing the same issue. For guide dance, you can refer to this link at https://support.roku.com/article/208755708. If the issue persists, feel free to contact us at http://support.roku.com/contactus. Your feedback is really important to us and helps us improve our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use.
on January 3, 2024
Posted by: Rose
from Independence, VA
I hooked this up about a month ago and can't believe the variety avaiable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
It's great
on January 3, 2024
Posted by: Boston
from Oklahoma
All in all a great thing. U can add apps to make it your own. Only thing bad is the remote quite working about 3 months in.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Works great
on January 3, 2024
Posted by: Mike
from Mobile, AL
I had an old flat screen TV and this made it useable again.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Forgets internet connection every time
on January 4, 2024
Posted by: lorax
from Jacksonville, FL
My old roku was occasionally buzzing so I ordered a new one. This one is worse. It takes at least two boots to boot up and each time it has to "find" a connection. It should remember the internet connection like the older one did. And it shouldn't take two boots to boot up.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Good options
on January 4, 2024
Posted by: Idaho Gal
from Idaho
I REALLY like the microphone command! NOT GOOD, that the toggle to the right, doesn't work well. I even changed the batterys, it's the device.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
love the speak easy feature.....
on January 4, 2024
Posted by: urmommy
from indiana usa
when the battries get a little low sound doesn't work
I would recommend this to a friend!
Written by a customer while visiting roku.com