Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
3
Good enough for the price
on January 1, 2024
Posted by: Anonamoose
from All over the place USA
Does it’s job like it’s supposed to. Only problem is it constantly has problems connecting to my phones hot spot. The hot spot will be off and it will say it’s a possible internet source. It takes about five min to get it up and running.
Written by a customer while visiting roku.com
Customer Rating
5
Great WiFi connection and great picture quality
on January 1, 2024
Posted by: Whitedogwood
from CT, USA
I used the 1st generation Google Chromecast for years which has casting function only and it works great until 1 of them (I own 2) recently died which I used the most. So I bought the newest generation HD version Chromecast that also came with free live TVs and more. It was painful to get it set up as part of the reason it took ages and a few tries to pick up my wifi but Roku was a breeze. Then, just using the new Chromecast for casting Youtube videos from my phone is terrible. It has tons of ads and don't auto stop in 5 secs like with the 1st generation does, plus there is a lot of lag time especially watching free channels. After a few days, the Wifi pick up got worst, it stops every few seconds of playing. I place the 1st generation side by side and switch between them where the 1st generation Chromecast has no issue. I returned the new Chromecast and bought the Roku and it's like day and night and even better than the 1st Gen Chromecast. No lag time at all, video is clear and great quality all time. So I can confirm that Roku has a much stronger pick up signal with my Wifi which locates in my basement appx 58 ft away. As for live or free TV, movie and more, it has more and longer ads which is expected and it doesn't bother me since they are free. You can always subscribe and pay for other streaming services and perhaps that way you can avoid ads...not sure.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy Setup
on January 1, 2024
Posted by: Speeder10
from Wisconsin
One of the best products I have purchased. Setup was very easy just follow the screen prompts. Get all the channels I want
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Better speed to stream than Samsung
on January 1, 2024
Posted by: David Albers
from Starkville, MS
I purchased my Roku to improve the speed on my Samsung TV when streaming. In particular the Roku has improved performance incredibly when I am changing channels streaming FuboTV.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Good device for streaming
on January 1, 2024
Posted by: TVTony
from Wichita, KS
I bought this about a month ago and have only used it a little bit. We have a tv with Roku built in and really like it. This is a little different but it's going to be just fine. I am thinking about "cutting the cord" in the near future and have decided it's going to be Roku going forward.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Alfred Hitchcock
on January 1, 2024
Posted by: Teb44
from Seattle
Bought because cheaper than cable. Works good and clad I switched
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Roku gift
on January 1, 2024
Posted by: Edward Swierczyk
from Pittsburgh Pa
Was given this Roku as a gift, hav had little time to explore the features, but when I have, it is not an easy product to use. It may get easier with more use.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, August 29, 2024
Hey Edward! You made a great choice with our Roku products! Hopefully, you’ve had a chance to explore everything that the Roku platform has to offer! If not, we have a helpful article online that may be a great starting point here: https://support.roku.com/article/360053706994. If you need any help or have questions in the future, feel free to reach out to us through our website at https://support.roku.com/contactus. Your feedback is super important to us and helps shape our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great alternative to canle
on January 1, 2024
Posted by: Anonymous
from Austin, Texas
We bought and installed 3 of these in our home and then cancelled our expensive cable!
I would recommend this to a friend!
Written by a customer while visiting roku.com