Customer reviews from lenovo.com
Lenovo - ThinkPad P16 Gen 2 16" i7-13700HX RTX 2000 32GB 1TB Win 11 Pro - Villi Black
Average customer rating
4.5
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
127
4 Stars
25
3 Stars
7
2 Stars
7
1 Star
5
92%of customers recommend this product.
(
111 out of
120)
Customer Reviews for Lenovo - ThinkPad P16 Gen 2 16" i7-13700HX RTX 2000 32GB 1TB Win 11 Pro - Villi Black
Posted by: Robert_Sar
from Bucharest
Verified Purchase:Yes
This is a very snappy machine, it is built like a tank and it can replace pretty much any desktop computer. The details and build quality are flowless.
Written by a customer while visiting lenovo.com
Customer Rating
2
Nice machine except sleep broken & Windows 11
on January 7, 2024
Posted by: Ray Burns
from Tucson, AZ
Verified Purchase:Yes
The machine itself is quick and powerful, the screen is great, it is physically sturdy and beautiful. I wish I could say all was wonderful here. I want to like this machine.
I am happy with my new laptop, except:
1. It runs that awful operating system Windows 11, where so many things are broken with not good workaround available (local user accounts broken, horrible taskbar problems, notepad useless, file sharing problems, missing seconds on clock, video editor won't work without internet connection, etc, etc). Please, please, please, give us the option to upgrade to Windows 10, at least while all of these things are so badly broken in Windows 11!
2. It can't go to sleep without becoming a zombie. It is a major struggle to get this machine to actually sleep so it isn't going to do things in the background while it's in my computer bag: The sleep button won't do it, and nothing in the UI fixes it. I've been playing with powercfg and it seems the mode I'm looking for ("S3") isn't even supported in the BIOS. Hibernate mode is available, but because the machine has 128GB of RAM, it takes like a while minute to start up again! So, bottom line, every time I take my computer anywhere I have to fight it to get it to sleep, then wait a whole minute to get it to wake up again. This is progress? Please, Lenovo, fix it so the sleep button puts the machine to sleep, and the power button wakes it up again in about a second. Your older machines could all do this...
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 8, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Frtr4n
from Chicago, Il
Verified Purchase:Yes
[This review was collected as part of a promotion.] The computer is powerful for what i use it for i just wish that the max battery life i can extract from it is 1.21 hours but i know that has more to do with intel and nvidia than Lenovo.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RightShoe
from Newcomerstown, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Stunning screen, excellent 3D performance. Lacks ports and connections so you are forced into picking up a Thunderbolt. Travel charger will not charge laptop if you are using laptop. The Thinkpad Thunderbolt I did buy did not come with a power cable to run from Thunderbolt to Thinkpad. You had to catch that little gimmick and I did not. Had to buy it separately. The screen, which is amazing, takes some getting used to. If you use a secondary screen, the icons will be tiny and you have to adjust for that. My main goal for getting this was to work more easily with large, 3D laser scan data, and this machine tears that job up. So, I am satisfied in that regard. Did I mention the screen? Yeah, it's beautiful. The sound system is good and I have not complaints there. I was surprised at the time the machine took to boot. Not bad, but longer than I expected. Casing is nice, but I do miss having ports mounted right on the laptop instead of over on the Thunderbolt.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: GeorgeNKing
from Houston, TX, United States
Verified Purchase:Yes
[This review was collected as part of a promotion.] My P16 laptop is very fast. I edit hour-long videos every week and my old laptop (Lenovo W541) took about 45 minutes to compile/save the finished video. This P16 does it in about 5 minutes. I suspect part of that speed increase is the 128GB of RAM in this P16 (also has 4TB of SSD). The back-lighted keyboard is a real plus in low light conditions. I'm still learning to use the touch screen, though (haven't had a touch screen before).
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Top means
on September 24, 2023
Posted by: Pavanku
best one Trust me, Lenovo came back with a gr8 system thanks
Written by a customer while visiting lenovo.com
Posted by: Rodolfo Medina
from Longmont, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great machine with a lot of resources to do anything that you might need, gaming, video editing, you name it. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Good work station, and an excellent laptop.
on December 19, 2023
Posted by: Rolling Stone
from Atlanta, Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good laptop, heavy duty. Great for IT work and data analytics.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com