Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB (Unlocked) - Blue
Average customer rating
4.6
(3,359 Reviews)
Rating breakdown 3,359 reviews
5 Stars
2,596
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB (Unlocked) - Blue
Posted by: Harb
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
A excellent experience. Straight forward and instructions were great!
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jay Thierry
from Seneca, SC
Expertise:Intermediate
Verified Purchase:Yes
The phone is very nice. I traded my old Flip3 for the Flip6 and my wife's S22 for a Flip6 as well. For some reason my phone came in 7 days but my wife's needed 3 more weeks. Transfer of data was really the problem. It was very buggy on both phones. I lost all my old text messages and voice mail. My wife did not but both transferred stalled and many apps on both phones had to be installed individually.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Lindale, Texas
Verified Purchase:Yes
Only one issue. There's no case made that protects the charging port. I had the phone for just 10 days when its charging port was blocked by a 1/8" piece of a leaf when I was raking leaves. After that, the phone wouldn't charge. I couldn't see the obstruction, so I had to go to your recommended shop (25 miles away) to get the phone repaired. PLEASE find a solution that protects the charging port!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: SamsungW0re
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
Should have kept my flip 5. Do not upgrade to the 6 is not worth the upgrade. Phone still over heats and housing feels cheaper
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
5
Value
2
Response from Samsung USBy R&R, December 26, 2024
Hello SamsungW0re,
Thank you for sharing your feedback regarding your Galaxy Z Flip6 device. We aimed to provide you with a cooler and more functional experience with the Z Flip6, and your satisfaction is our top priority.
Smart devices can sometimes overheat, especially when they need updates. To help improve your phone's temperature, please ensure that your device is up to date and that the firmware has also been updated. Keep in mind that various factors can affect device temperature.
All Galaxy devices, including phones, tablets, smartwatches, and earbuds, operate best within a specific temperature range. It’s normal for devices to feel warm under certain conditions, such as during charging, but this does not impact their lifespan or performance.
We’ve provided a link to an article that offers tips on optimizing your phone to reduce battery temperature, which we hope you find helpful.
As always, feel free to reach out to one of our dedicated Samsung Support Team members if you have any other questions or would like to explore your options. You can contact us via phone or chat. We look forward to hearing from you.
Thank you for being a loyal Samsung customer.
Keep your Galaxy device at its normal operating temperature
-Ty
Samsung Support
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Thank you for sharing your feedback regarding your Galaxy Z Flip6 device. We aimed to provide you with a cooler and more functional experience with the Z Flip6, and your satisfaction is our top priority.
Smart devices can sometimes overheat, especially when they need updates. To help improve your phone's temperature, please ensure that your device is up to date and that the firmware has also been updated. Keep in mind that various factors can affect device temperature.
All Galaxy devices, including phones, tablets, smartwatches, and earbuds, operate best within a specific temperature range. It’s normal for devices to feel warm under certain conditions, such as during charging, but this does not impact their lifespan or performance.
We’ve provided a link to an article that offers tips on optimizing your phone to reduce battery temperature, which we hope you find helpful.
As always, feel free to reach out to one of our dedicated Samsung Support Team members if you have any other questions or would like to explore your options. You can contact us via phone or chat. We look forward to hearing from you.
Thank you for being a loyal Samsung customer.
Keep your Galaxy device at its normal operating temperature
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Beatrice
from Zephryhills, florida
Expertise:Intermediate
Verified Purchase:Yes
Excellent purchase very happy with my product 😀 very happy its more advanced tgsn my other phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Me u
Verified Purchase:Yes
Got this phone for my wife and she love it it has a lot of space to use easy-to-use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MsBibi
from St Petersburg, FL
Expertise:Expert
Verified Purchase:Yes
I love this smart phone! The size and technology of it makes it so accommodating
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Martinlija
from New york NY
Expertise:Beginner
Verified Purchase:Yes
No wireless charging with phone cover on it. Needs too keep the charging options as the old one
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for your feedback on the Galaxy Z Flip6, Martinlija! We're thrilled to see that you're enjoying your phone. Regarding the wireless charging, it’s important to note that wireless charging works best when the contacts are close together and unobstructed. To ensure optimal charging, we recommend removing any phone cover that might interfere with the alignment of the wireless charger. Your thoughts are valuable to us, and they help guide our future innovations. For any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US