Customer reviews from lg.com
LG - Refurbished Excellent - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,050 Reviews)
Rating breakdown 1,050 reviews
5 Stars
855
4 Stars
120
3 Stars
31
2 Stars
14
1 Star
30
Customer Reviews for LG - Refurbished Excellent - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Posted by: Golfladyfran
from Norwood, MA
Verified Purchase:Yes
I have had this tv for 3 weeks. This is my 1st tv experience with OLED. The tv features are easy to navigate and the picture is fabulous. If you are looking to purchase a new tv, I highly recommend the LG OLED C3 PUA
Design
5
Written by a customer while visiting lg.com
Posted by: Family Room 65 inche OLED
from Hopkinton, MA
Verified Purchase:Yes
Picture is incredible and outstanding features. Didn’t think the C3 would be superior to my 55 inch C2….but it really is.
Design
4
Written by a customer while visiting lg.com
Posted by: GSJR
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a great tv. I'm glad I have this 55 C3 from LG
Written by a customer while visiting lg.com
Customer Rating
5
Great purchase
on November 23, 2023
Posted by: AT 59
from Longview, TX
[This review was collected as part of a promotion.] Very pleased with my C3 55in. The picture quality is outstanding. Very user friendly with an intuitive UI. Would definitely recommend.
Written by a customer while visiting lg.com
Customer Rating
2
Automatic Screen Saver Design Flaw is a Disaster!
on November 23, 2023
Posted by: JMP56
from Sonoma County, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great picture, but I'm very unhappy about the lack of owner control over the screen saver, and hate not being able to control the time until the screen saver comes on and the pictures that are displayed. Please change this, and you'll get five stars
Response from lg.comBy LG Customer Experience team, Customer Care, November 24, 2023
Hello there. Thank you for reaching out to us and providing your feedback regarding your TV. We understand how important it is for you to have control over the screen-saver settings, and we apologize for any inconvenience this may have caused.
We strive to provide the best user experience, and we appreciate your valuable input. Your feedback regarding the lack of owner control over the screen saver, as well as the inability to control the timing and pictures displayed, is duly noted.
We understand that customization options are important for our customers, and we are constantly working to improve our products based on customer feedback. Please send us a private message via Facebook or X (Twitter) @LGUSSupport and we'll be more than happy to assist you further.
We strive to provide the best user experience, and we appreciate your valuable input. Your feedback regarding the lack of owner control over the screen saver, as well as the inability to control the timing and pictures displayed, is duly noted.
We understand that customization options are important for our customers, and we are constantly working to improve our products based on customer feedback. Please send us a private message via Facebook or X (Twitter) @LGUSSupport and we'll be more than happy to assist you further.
Written by a customer while visiting lg.com
Posted by: Fresco 66
from indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] First time around I gave it a four star because having trouble setting up the lg account, now that it has been fixed I feel it is a five star and would buy again
Written by a customer while visiting lg.com
Posted by: Wickedsappy
Verified Purchase:Yes
Would be 4-5 stars but the remote I have does not work right. The buttons work, but the "Magic" part does not register on the screen. Can't "Point & Click" or whatever you call it
Response from lg.comBy LG Customer Experience team, Customer Care, November 23, 2023
Hi there. Thank you for leaving us a review on your LG OLED evo C3 48 inch 4K Smart TV. WE want to ensure that you get the proper assistance in regard to your remote. A remote control may become unresponsive for many reasons. The most common reasons are battery issues, interference between the remote and the TV, the remote not being registered to the TV (Magic Remote), or physical damage. Please feel free to check out this link in the comment to further troubleshoot this: http://spr.ly/6423uAqdH. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Features are used & can be changed by remote.
on November 24, 2023
Posted by: Anonymous
from Mechanicsburg, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] First time purchase for this LG TV. The color spectrum is amazing and the remote is very easy to use.
Written by a customer while visiting lg.com