Customer reviews from lg.com
LG - Refurbished Excellent - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,050 Reviews)
Rating breakdown 1,050 reviews
5 Stars
855
4 Stars
120
3 Stars
31
2 Stars
14
1 Star
30
Customer Reviews for LG - Refurbished Excellent - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Posted by: Jake15
Verified Purchase:Yes
Good picture. Not as super crystal clear as I had hoped
Also, I may have to return tv. It buffers too much. Very annoying. Called LG twice. They tried to help and keep saying if that doesn’t,work we’ll try something else. I need a fix by them or I have to send product back.
Also, I may have to return tv. It buffers too much. Very annoying. Called LG twice. They tried to help and keep saying if that doesn’t,work we’ll try something else. I need a fix by them or I have to send product back.
Response from lg.comBy Tony211, LG Social, May 31, 2024
Hi there Jake! We love our OLED EVO TVs and want you to love them, too! Dealing with buffering on your TV isn't fun, but we're here to help. We recommend ensuring your TV is connected to a stable and reliable internet connection. You can do this by checking the Wi-Fi settings on your TV and verifying that it is connected to your home network. It's important to ensure that the firmware is also up to date. If you are using streaming apps on your TV, clearing the cache and data of those apps can help resolve buffering issues. Go to the settings menu, find the apps section, and select the streaming app you are using. From there, you can clear the cache and data. For further assistance, reach out to us on social media @LGUSSupport with your contact details. ^Anthony
Written by a customer while visiting lg.com
Posted by: John and Vikki
from Wallace NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dec 27, 2023, we took delivery of our 65" LG
Progress and problems, turning off and on
Progress and problems, turning off and on
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 16, 2024
Hey there! That's very odd; let's look into this together and see if we can find a solution. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll get right on this! ^Gaby
Written by a customer while visiting lg.com
Posted by: ONA2GO
from Princeton,NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this amazing TV 2 weeks ago and so far enjoying it to the max. Best purchase ever’
Written by a customer while visiting lg.com
Posted by: TaterDave
Verified Purchase:Yes
Great color, ... - set up and ongoing use is more complex than it needs to be, too many loops though passworded systems, typing with a remote still sucks. I have occasional issues maintaining ARC connectivity with a third part sound bar.
|Hoping as WebOS matures and stabilizes things will be better
Written by a customer while visiting lg.com
Posted by: Eagle341
from Omaha NE
Verified Purchase:Yes
This is my second LG OLED TV. Great TVs. Picture quality is superb. However, one problem with this one: Speaker Out will not allow you to use HDMI ARC output and Opt Out at same time. This is a big shortcoming. Opt Out should be "hot" all the time or at least available when using ARC output.
Written by a customer while visiting lg.com
Posted by: Tom C in Texas
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this 77” LG OLED TV for a month and so far it is great!! Clear picture w great colors! I still wonder if it was worth the price… It appears to be, but I would have to buy a 75” non OLED TV and set it up side-by-side to really compare. 5 stars!
Written by a customer while visiting lg.com
Posted by: Volchief
from Indianapolis, IN
Verified Purchase:Yes
We upgraded our entry level tv to this one. Extra money well worth it. We are getting older and need a tv that enables us to see the details, including the captions. Moreover, being able to buy a 42 inch version was a big selling point. We don't want to tv to be so large it overwhelms everything else in our living room. It was easy to get up and running and we are continuing to discover new features. Love the point-and-click remote.
Design
5
Written by a customer while visiting lg.com
Posted by: The Dark Horse
from Columbus, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very difficult to set up. Does not carry Direct TV. Picture is dark and does not work well with the Firestick I had to purchase to get Direct TV streaming..
Design
4
Response from lg.comBy true, LG Digital Care Team, April 10, 2024
Hey there. We want you to have the best experience with your new LG OLED TV and are committed to helping you in this situation. Here's a link that will make your TV set up a breeze: http://spr.ly/6426wYJoY. Let's try the steps in this article to improve the brightness of your screen: http://spr.ly/6428wYJom. Let us know how these steps work out for you. Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We'll be here to help you through this. ^ Diego
Written by a customer while visiting lg.com