Customer reviews from lg.com
LG - Refurbished Excellent - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Average customer rating
4.7
(1,050 Reviews)
Rating breakdown 1,050 reviews
5 Stars
855
4 Stars
120
3 Stars
31
2 Stars
14
1 Star
30
Customer Reviews for LG - Refurbished Excellent - 65" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023)
Customer Rating
5
The best TV for gaming!
on October 12, 2024
Posted by: Edward1355
The OLED panel and gaming features were the main reasons I purchased this TV. It is superb!
Written by a customer while visiting lg.com
Customer Rating
5
It's a Must Have
on October 20, 2024
Posted by: WildBillH
from Clarksville IN
[This review was collected as part of a promotion.] This is an Absolute awesome TV. The Brightness is Great the Picture for Low Bitrate an HD content is BEA-U-T-FUL and the Features are Magnificent. Also with the C3 getting the RE:New Program for the next 5 years makes this a Must have. I got mine about 4 or 4 months ago now and it has just been a great experience.. Definitely will be my Livingroom TV for years to come especially with the 5-year warranty I got with it
Written by a customer while visiting lg.com
Customer Rating
5
Amazing
on October 22, 2024
Posted by: robmac
from Norfolk, VA
[This review was collected as part of a promotion.] Amazing picture. Amazing sound. Amazingly intuitive. The transition to a new television was nearly automatic as the television adapted to my 4K Apple TV.
Written by a customer while visiting lg.com
Customer Rating
3
Nice picture
on October 26, 2024
Posted by: Shari Maier
[This review was collected as part of a promotion.] We purchased last November and loved our LG until the panel went bad
Response from lg.comBy true, LG Digital Care Team, October 28, 2024
Hey there, Shari! Let's help you get your LG TV picture-perfect again so you can continue to love it. We'd be happy to provide you with this link (http://spr.ly/6428SGN9G), which offers troubleshooting tips to help get the picture on your TV again. If you need any more help, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to lend you a hand! *Josh
Written by a customer while visiting lg.com
Customer Rating
4
Great picture
on October 26, 2024
Posted by: Jaru24
[This review was collected as part of a promotion.] Took a bit to get used to the remote but so far loving the Tv
Written by a customer while visiting lg.com
Customer Rating
3
Doesn’t play with my receiver
on October 29, 2024
Posted by: Media man
from New York
The image is outstanding. I am unhappy with how my ONKYO receiver attached via EARC HDMI causes the sound to be unstable. You never know if you’ll get sound when you turn it on. I have to unplug the HDMI cable from the TV and plug it back in again, sometimes several times before it works.
I replaced the receiver, the HDMI cable and had the TV’s circuit board replaced.
I replaced the receiver, the HDMI cable and had the TV’s circuit board replaced.
Response from lg.comBy true, LG Digital Care Team, October 30, 2024
Hey there! We appreciate you letting us know about your experience with the audio on your LG TV, and always want to make sure you have the best audio experience. Since you mentioned getting your TV repaired recently, we'd be happy to provide you with this link (http://spr.ly/6429SuDd9), which offers different troubleshooting tips for your audio. If you need any more help, please send us a private message on social media at @LGUSSupport with your contact details, model number, and the troubleshooting you've tried, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
1
Life Is Bad
on October 31, 2024
Posted by: Richard LB Life Is Bad
3 out of 10 months the TV has not worked. Customer service is poor.
Response from lg.comBy LG Digital Care Team, November 6, 2024
Hello Richard! We appreciate you leaving us a review on your experience using your LG OLED TV. Making sure your home theater thrives when it's time to relax and watch your favorite media is essential, so we'd love to learn more about your experience on social media @LGUSSupport to find out the best way we can help! Please message us your contact info and model number. We're here to help. *Joseph
Written by a customer while visiting lg.com
Customer Rating
2
Software issues
on November 1, 2024
Posted by: Morales92
from California
Great quality. Sound too. But once the tv told me to do a software update. The TV never turned back on.
Response from lg.comBy true, LG Digital Care Team, November 4, 2024
Hey there! Glad to hear you're enjoying the quality and sound on your LG TV, and we're here to help you return to sitting back and enjoying your TV. Here are a few steps that might help get it back up and running: First, check that the TV is plugged directly into a working outlet and that all cables are secure. Make sure the correct input source is selected. You might also try rebooting the TV by unplugging it for a few minutes, then plugging it back in. In some cases, other factors like software glitches, overheating, or power supply issues can affect performance. If you’ve tried these steps and it’s still not working, feel free to reach out to us directly at @LGUSSupport. We’ll be here ready to help you. ^ Diego
Written by a customer while visiting lg.com