Customer reviews from tripplite.com
Eaton Tripp Lite Series SmartPro LCD 120V 1300VA 720W Line-Interactive UPS, AVR, Tower, LCD, USB, 8 Outlets - Tower - Unknown
Average customer rating
4.5
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
30
4 Stars
12
3 Stars
4
2 Stars
2
1 Star
0
93%of customers recommend this product.
(
43 out of
46)
Customer Reviews for Eaton Tripp Lite Series SmartPro LCD 120V 1300VA 720W Line-Interactive UPS, AVR, Tower, LCD, USB, 8 Outlets - Tower - Unknown
Customer Rating
4
Good, but some maddening limitations
on January 29, 2015
Posted by: Dan
from Undisclosed
Verified Purchase:No
Well constructed product, solidly put together, seems to be designed to be serviceable (i.e. battery replacement instructions included in the manual), worked right out of the box and does the job. After finding the correct software on the website and downloading it (what's so hard about including it on a DVD?), I wasted a little bit of time trying to get it to install but eventually gave up trying to get it to work with its own background service -I just didn't need the features badly enough, and I was fairly sure that the feature I needed (see below) wasn't included. It has a fan - I've never used a UPS that has a fan before. That's fine. But the fan is relatively loud, and runs not only when the unit is on battery, but also when it is in buck/boost mode. My household voltage tends to be on the high side, and fluctuates right around the voltage at which the 'buck' mode is triggered. So at times this UPS will cycle in and out of buck mode several times an hour, and there doesn't seem to be any way to adjust the set point for the voltage (or % deviation) at which it begins to buck voltage down to nominal. Overall, so far I'm happy with this UPS!
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
4
Quiet and does what I need not all I want
on January 29, 2015
Posted by: GofOhio
from Undisclosed
Verified Purchase:No
Good product flawless over the first several months since I purchased. Sure do wish they had management software for Mac and/or more Linux options.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
4
Functions as expected
on January 29, 2015
Posted by: MarshallJ
from Undisclosed
Verified Purchase:No
It preforms as advertised, quite, and one glance at the display tells me all I need to know.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
3
Functional but needs improvement
on December 30, 2014
Posted by: Sunsanvil
from Undisclosed
Verified Purchase:No
This UPS is of the ubiquitous line-interactive topology. At its most basic level it is functional as such. Given its intended use is high power PCs and other such domestic uses, the fan is blessedly silent during normal operation, kicking in only when the inverter is active (during AC fail or buck/boost). Further, the silent mode option does away with annoying alarms during AC fail. I take exception with Energy Star awarding this (and other UPSs) their label: just sitting there, with NOTHING plugged in it consumes over 20 watts, an excessive amount to keep already topped up batteries charged. The LCD panel itself is of nebulous value: the bright back-light cannot be turned off and the information it presents in terms of load/draw is not accurate enough to be of any real use. While not tragically flawed in any way, I do believe one can do better at this price point.
No, I would not recommend this to a friend.
Written by a customer while visiting tripplite.com
Customer Rating
3
Electrical Odor
on November 14, 2014
Posted by: Fyrewerx
from Undisclosed
Verified Purchase:No
Size and features of the SMART1300LCDT are just right for my needs (2-PCs and network equipment. However, so far after a week and a half of operation, it still gives off a strong electrical odor, as if if something is cooking inside. Currently, it is at 86 WATTS/12% load, and still smells awful. I wish I knew how long it will take for this odor to stop. If much longer, this UPS will have to be returned. I have 4 other UPS's (other manufacturers) in operation, and none ever smelled like this on, even when brand new.
Written by a customer while visiting tripplite.com
Customer Rating
5
Solved my problem
on October 23, 2014
Posted by: Joe15550
from Undisclosed
Verified Purchase:No
Every time my air conditioner kicked on my computer power browned out just long enough to make it reboot. My old UPS a 400VA unit was just not large enough and was frequently drained. I purchased and installed the Smart1300LCDT and no longer have had any problems. We had a power failure shortly after buying the unit and was using the computer at the time. I was able to complete my work including printing what I needed and safely shut down. I really love this new unit and highly recommend it. Don't buy a minimal unit when great priced right sized unit is available.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
4
Interface could be better
on January 13, 2014
Posted by: Timeforchange
from Undisclosed
Verified Purchase:No
It does what it says on the box. After suffering two power outages which corrupted my windows installation I purchased this unit from Amazon based on price and performance. I have connected my PC, monitor, and a couple of accessories. Based on the readouts I should get about 1 hour on battery at normal consumption levels. I think this gives more than enough time to save my data and shut the system down and avoid the corruption that I experienced without the UPS. I do like the interactive app, although it does seem to lose communication a little too often for my liking. The UPS sits out of sight and I rely on the app alone for checking status of the UPS. I particularly like the app features for that allow for scheduled shutdown and startup. On the whole this is an effective UPS for the home/small business user with one or two PCs to support. The addition surge only outlets are very useful for my laptop and its separate monitor.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
3
Set easy. Disappointed in availability of PowerAlert Software and USB Cable.
on November 19, 2013
Posted by: gblubaugh
from Undisclosed
Verified Purchase:No
The PowerAlert Software needs to be downloaded and link is not provided. There was supposed to be a USB Cable provided, but it was not. Set up was easy.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com