Customer reviews from tripplite.com
Tripp Lite - EXT BATT PK 48V 24AH RM 2U F/ SMARTPRO RM 2U UPS - Unknown
Average customer rating
2.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Tripp Lite - EXT BATT PK 48V 24AH RM 2U F/ SMARTPRO RM 2U UPS - Unknown
Customer Rating
1
Poorly designed
on March 6, 2015
Posted by: SteveM
from Undisclosed
I purchased this product with a SMART5000XFMRXL but the unit is designed in such a way that when you attach it to the SMART5000XFMRXL the cable is too short and/or the unit does not go deep enough into the rack so the BP48V24-2U has to 'float' in the rack since it has to be pushed practically to the middle of the rack shelf so that it can be attached properly.
No, I would not recommend this to a friend.
Response from tripplite.comBy TrippLitePWR, TrippLitePWR, September 11, 2018
Thank you for reaching out. We are sorry to hear you are not satisfied with your product. Please contact our tech support team to best address your concerns. Tech Support: 773.869.1234, techsupport@tripplite.com
Written by a customer while visiting tripplite.com
Customer Rating
4
back up for back up
on December 10, 2012
Posted by: Anonymous
from Undisclosed
easy set up, and good piece of mind for our phone system. Having an additional battery line on top of the initial UPS.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com