Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,662 Reviews)
Rating breakdown 4,662 reviews
5 Stars
3,330
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,057 out of
1,300)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Kasi
from Salt Lake City
Expertise:Beginner
Verified Purchase:Yes
I really love the features. Auto detecting the walk another stuff. Battery does die very fast. Battery lasts only a day
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, September 12, 2024
We appreciate you taking the time to share your feedback, Kasi. Our goal is to provide the best experience for our customers. We see that you reached out to share your thoughts on the Galaxy Watch7. It's great to see that you love the exciting features that the Watch7 offers. We hate to see that you've experienced a shortened battery life on your Watch7. If this is still your experience, we recommend making sure that your watch is up to date with the latest software updates available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Also, make sure to click the link attached for other options that should help enhance your Watch7's battery life. If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Posted by: Khine Khine Myint
from Yorba Linda, CA
Expertise:Intermediate
Verified Purchase:Yes
I love it. The cream color is amazing. I couldn't believe I own it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Galaxy Watch Super User
from CA, USA
Expertise:Expert
Verified Purchase:Yes
Awesome 👌 , improves on all fronts, the software and new processor make for a smooth experience
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Crash
Verified Purchase:Yes
This is a fantastic watch with style and functionality. It replaced my Galaxy 5 Watch with more innovations.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great everyday tech companion
on July 26, 2024
Posted by: Galaxyglam
[This review was collected as part of a promotion.] The Galaxy watch 7 is a wonderful gadget to own. It gives an all round assistant throughout the day. Starting from tracking your health stats to assisting in responding to notifications. The health tracking is so great, gives close to accurate figures, always keeping to up to date in terms of health. The Galaxy AI in this device is so smooth. The auto reply promts are so helpful that I use my usage of phones for responding has drastically reduced. I would definitely recommend this product for anyone with keen interest on tracking their workout routines and prioritizing their health goals.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Waxahachie, Texas
Expertise:Intermediate
Verified Purchase:Yes
Great watch. Upgraded from 6 to 7 and glad I did. Very happy with the 7.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Clip
Verified Purchase:Yes
Watch 7 is nice watch. Restored my watch 6 backup and everything worked great. Currently waiting for battery to optimize over next week. Seems better than watch 6 speed wise.
Written by a customer while visiting Samsung US
Posted by: brivand
from Springfield, Missouri
Expertise:Expert
Verified Purchase:Yes
Not as advertised. Battery drains quickly, even in battery saving mode. Liked notificatoin sounds from prior versions better. Wish I'd saved my money and kept my Galaxy 6 watch.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, July 26, 2024
Thank you for sharing your honest feedback. Our aim is to offer our customers the best products and services possible. We understand that you have concerns about your Galaxy Watch 7's battery life. We want to guide you through some troubleshooting steps for your battery. First, we recommend performing a diagnostic on your battery. If your watch is paired with a Samsung phone, you can use Samsung Members to run a diagnostic on your watch battery. If it passes the test, the battery is in good condition. Additionally, ensure that the apps on the watch are updated with the latest software. I will provide a link below to explore more options to help extend your battery life. If this persists, please get in touch with us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US