Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,662 Reviews)
Rating breakdown 4,662 reviews
5 Stars
3,330
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,057 out of
1,300)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: ABea
from North Idaho - rural
Expertise:Intermediate
Verified Purchase:Yes
The features are great, easily customizable. It detects a walking workout pretty well. I'm not a fan of the added slice of orange on the button, or the new watchband it comes with, it's a little George Jetson for me, so I swapped that off right away. The new "pinch" feature only works if the watch is fairly tight, so that's something that I might not use... but it's really cool, so a tighter watch might be in the future. This watch is a practical daily tool that I use all day.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Fitness Tracker
on July 10, 2025
Posted by: GalaxyQwana
[This review was collected as part of a promotion.] My watch is amazing at tracking my fitness and sleep. I love all of the apps that I can use right from my wrist. I can listen to spotify, read emails, track my walks and clock out for lunch just to name a few. Being able to take calls, answer messages, etc.. is so safe and convenient.
The only thing I would improve about my watch is the battery life.
The only thing I would improve about my watch is the battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch!!!
on July 18, 2025
Posted by: Lep006
[This review was collected as part of a promotion.] I appreciate your enthusiasm for the technology available to us today. It's fascinating how it enhances our daily lives and simplifies complex tasks. The advancements allow us to explore new creative avenues and connect in ways we never thought possible. I find it truly remarkable how this technology continues to evolve and improve. I am happy you find joy in using it.
Value
5
Written by a customer while visiting Samsung US
Posted by: CHNY
from California
Expertise:Intermediate
Verified Purchase:Yes
Should have waited for a 9. S8 looks weird. S7 has no new features from my S5 and terrible battery life to boot. Requires daily charging.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, July 28, 2025
Howdy CHNY,
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we strive to improve the functionality and design of our product line. The Galaxy Watch7 offers significant improvements over the Galaxy Watch5, including a faster processor, doubled storage, upgraded health and fitness tracking sensors, Galaxy AI-powered features, and enhanced GPS accuracy. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we strive to improve the functionality and design of our product line. The Galaxy Watch7 offers significant improvements over the Galaxy Watch5, including a faster processor, doubled storage, upgraded health and fitness tracking sensors, Galaxy AI-powered features, and enhanced GPS accuracy. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Very watch ever
on August 22, 2025
Posted by: JediMaster87
[This review was collected as part of a promotion.] I've own four generations of galaxy watches and this is by far the best. Extremely long battery life, super fast charging, and the Galaxy AI just makes it so much mofe perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really nice watch
on August 28, 2025
Posted by: somanywatches
[This review was collected as part of a promotion.] Galaxy AI is neat. I really like this watch compared to all of the other watches of various brands that I've owned. The battery is good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrades from my Active2
on September 7, 2025
Posted by: meggiesue82
[This review was collected as part of a promotion.] This watch has been a great upgrade from my previous Active2 series watch. Battery life seems to be a bit better and there's a lot more functions. With the addition of Galaxy AI in the system it notices changes in my activities, like if I start swimming.
Value
5
Written by a customer while visiting Samsung US
Posted by: Alyssa S
from White Hall, IL
Expertise:Beginner
Verified Purchase:Yes
I been looking for the right watch for myself and I have found it. It fits just right on my wrist, don't have to worry about it slipping or coming off, and I can view everything on it. The only thing is that it doesn't stay charged very long but everything else is perfect for me.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US